Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,607 reviews
:
No Public Name
Business
30-39 years
Reviewed: 2 years ago (17/08/2023)
Date of experience: 08/2023

Really liked staying here would stay here again

Dear Gest
Thank you for taking the time to write a review of our hotel. We are pleased to know that your stay was satisfactory and that you enjoyed the quality of our service and breakfast.
We hope you see us again soon
Frédéric Lejars
General manager
No Public Name
Family
50-59 years
Reviewed: 2 years ago (16/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Estimado Arturo
Gracias por su tiempo y por calificar nuestras áreas de oportunidad en las cuales estaremos trabajando para mejorar y cumplir con la expectativa de nuestros huéspedes.
Muchas gracias por su visita, esperemos verlo nuevamente y poder satisfacerlo plenamente
Frédéric Lejars
Director general
No Public Name
Family
50-59 years
Reviewed: 2 years ago (15/08/2023)
Date of experience: 08/2023

Excelente!!!

Estimada María Teresita
Gracias por su tiempo y por calificar nuestras áreas de oportunidad (Relación calidad/precio) en las cuales estaremos trabajando para mejorar y cumplir con la expectativa de nuestros huéspedes.
Muchas gracias por su visita, esperemos verlo nuevamente y poder satisfacerlo plenamente
Frédéric Lejars
Director general
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (15/08/2023)
Date of experience: 08/2023

We enjoyed our stay. Room was a little cramped, but still comfortable.

Dear Guest
Thank you for your time and for qualifying our areas of opportunity in which we will be working to improve and meet the expectations of our guests.
Thank you very much for your visit, we hope to see you again and be able to fully satisfy you
Frédéric Lejars
General Manager
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (15/08/2023)
Date of experience: 08/2023

Very positive.

Dear Mariana
It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time for the rating you gave us
We hope to have you with us again at Quinta Real Oaxaca, to continue serving you.
with great pleasure
Frédéric Lejars
General manager
No Public Name
Family
50-59 years
Reviewed: 2 years ago (15/08/2023)
Date of experience: 08/2023

La habitación es muy pequeña, incomoda y muy cara para lo que es

Estimado José
Gracias por su tiempo y por calificar nuestras áreas de oportunidad en las cuales estaremos trabajando para mejorar y cumplir con la expectativa de nuestros huéspedes.
Muchas gracias por su visita, esperemos verlo nuevamente y poder satisfacerlo plenamente
Frédéric Lejars
Director general
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (15/08/2023)
Date of experience: 08/2023

We will always stay at your hotel when in Oaxaca

Dear Janet
It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time to express your experience and assessment. Thank you very much for qualifying our staff, especially Julio and Rolando for providing excellent, helpful and friendly service.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
Frédéric Lejars
General Manager
By Domingo Pérez
Couple
50-59 years
Reviewed: 2 years ago (13/08/2023)
Date of experience: 08/2023

Muy viejos los cuartos,mi

Estimado Domingo
Gracias por su tiempo y por calificar nuestras áreas de oportunidad en las cuales estaremos trabajando para mejorar y cumplir con la expectativa de nuestros huéspedes.
Estamos renovando nuestros cuartos, emos terminado 30 de ellos, lamento mucho que no haber podido satisfacer sus necesidad de confort, servicio y calidad en nuestro restaurante
Esperemos verlo nuevamente y poder satisfacerlo plenamente Asignarle unos de nuestro cuarto renovado
Frédéric Lejars
Director General
By Alejandra Zelonka
Friends
30-39 years
Reviewed: 2 years ago (13/08/2023)
Date of experience: 08/2023

You really don't have to worry about anything else but enjoying your trip. The staff is so nice and they are always trying to help you.

Dear Alejandra
It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time for the rating you gave us
We hope to have you with us again at Quinta Real Oaxaca, to continue serving you.
with great pleasure
Frédéric Lejars
General manager
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (13/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Estimado Huésped
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración.
Esperamos tenerlo nuevamente con nosotros en Quinta Real Oaxaca, para seguir atendiéndole
Con gran placer
Frédéric Lejars
Director general
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