By Daniel DeLeon.
Family
50-59 years
Reviewed:
4 months ago
(08/05/2025)
Date of experience:
05/2025
By Liliana
Couple
50-59 years
Reviewed:
4 months ago
(08/05/2025)
Date of experience:
05/2025
No Public Name
Couple
50-59 years
Reviewed:
4 months ago
(08/05/2025)
Date of experience:
05/2025
By Michael
Friends
30-39 years
Reviewed:
4 months ago
(07/05/2025)
Date of experience:
05/2025
No Public Name
Group
50-59 years
Reviewed:
4 months ago
(07/05/2025)
Date of experience:
05/2025
No Public Name
Family
40-49 years
Reviewed:
4 months ago
(07/05/2025)
Date of experience:
05/2025
Guest has not commented on review
No Public Name
Friends
50-59 years
Reviewed:
4 months ago
(07/05/2025)
Date of experience:
05/2025
By Sara Maria Andrade Vilaboa
Family
60-69 years
Reviewed:
4 months ago
(07/05/2025)
Date of experience:
05/2025
By Jesse Walteres
Group
40-49 years
Reviewed:
4 months ago
(05/05/2025)
Date of experience:
05/2025
No Public Name
Couple
70-79 years
Reviewed:
4 months ago
(05/05/2025)
Date of experience:
05/2025
Overall Experience was excellent, disappointing that The Hotel did not reduce my room rates. When I had multiple guest not to arrive to Hotel due to Flight cancellations. I had to Paid Full price, Full rates, for empty rooms.
My Daughter’s wedding was held there at The Hotel was an Amazing experience! We reserved many rooms. So I do not understand why I could not get some sort of Reduced Rate for empty rooms. And perhaps offer an explanation, refund, rebate. Few of our guest did get discounts, but I did not. That was the only disappointing part of our trip! Hotel was Excellent!!
We are very grateful for your preference and the time you took to complete our survey, which highlights our shortcomings and areas of improvement. We are very grateful that you selected us for your daughter's wedding and that we were able to meet your expectations. We will be reviewing our cancellation policies for the well-being of our guests.
We hope to have you back with us at Quinta Real Oaxaca soon, to continue serving you and for you to continue enjoying our peaceful and historic facilities.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca