Quinta Real Oaxaca

Guest has not commented on review

Guest has not commented on review

Good

The stay was great

Guest has not commented on review

En general fue muy buena la atencion en recepcion. Mi obervaciones de mejora son mas en cuanto a la experiencia culinaria. En cuanto a la habitacion, no nos pusieron shampoo ni acondicionador o crema de cuerpo en el baño que se me hiso raro pero tampoco se lo solicitamos a recepion asi que posiblemente solo fue un error.

Fantástica

On the positive, the hotel is in a great central location from which you can stroll the whole city; it's a stunningly beautiful property and has a wonderful pool and garden. Less positive were the rooms. Our first room literally had no windows, an archaic bathroom, really noisy plumbing and really low head height between bedroom area and bathroom. We had to pay extra to change to a room with a window! It was certainly better but overall still quite a basic (for the price being charged) fit out. The service was also not great. The front of house staff (who appear to all be older men - we didnt spot a single female other than the ladies doing the rooms, or younger member of staff). They helped with bookings for restaurants and airport pick up but that was it. There was no sense of being a valued guest and no wider service. It proved impossible for instance to even get a drink by the pool, let alone some food (we gave up). They seem far more focussed on their wedding events and corporate functions (of which there are a lot) than on making room guests feel special or looked after.

OAXACA MAXICA MUSICAL - gracias en particular a Ysidro.

Excellent