Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,634 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (20/01/2023)
Date of experience: 01/2023

Guest has not commented on review

It is a great pleasure to have treated you as you deserve and thank you very much for having selected us for your stay.

We hope to see you soon at Quinta Real Oaxaca
No Public Name
Couple
30-39 years
Reviewed: 3 years ago (20/01/2023)
Date of experience: 01/2023

Guest has not commented on review

It is a great pleasure to have treated you as you deserve and thank you very much for having selected us for your stay.

We hope to see you soon at Quinta Real Oaxaca
By Mawla
Couple
30-39 years
Reviewed: 3 years ago (20/01/2023)
Date of experience: 01/2023

Good

It is a great pleasure to have treated you as you deserve and thank you very much for having selected us for your stay.

We hope to see you soon at Quinta Real Oaxaca
By Michael steger
Group
70-79 years
Reviewed: 3 years ago (20/01/2023)
Date of experience: 01/2023

The stay was great

It is a great pleasure to have treated you as you deserve and thank you very much for having selected us for your stay.

We hope to see you soon at Quinta Real Oaxaca
By Eaglstein
Group
70-79 years
Reviewed: 3 years ago (20/01/2023)
Date of experience: 01/2023

Guest has not commented on review

It is a great pleasure to have treated you as you deserve and thank you very much for having selected us for your stay.

We hope to see you soon at Quinta Real Oaxaca
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (19/01/2023)
Date of experience: 01/2023

En general fue muy buena la atencion en recepcion. Mi obervaciones de mejora son mas en cuanto a la experiencia culinaria. En cuanto a la habitacion, no nos pusieron shampoo ni acondicionador o crema de cuerpo en el baño que se me hiso raro pero tampoco se lo solicitamos a recepion asi que posiblemente solo fue un error.

Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros En Quinta Real Oaxaca, para seguir atendiéndole
Frédéric Lejars
Hotel Manager
By Macarena
Couple
50-59 years
Reviewed: 3 years ago (19/01/2023)
Date of experience: 01/2023

Fantástica

Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros En Quinta Real Oaxaca, para seguir atendiéndole
Frédéric Lejars
Hotel Manager
By Simon
Couple
50-59 years
Reviewed: 3 years ago (18/01/2023)
Date of experience: 01/2023

On the positive, the hotel is in a great central location from which you can stroll the whole city; it's a stunningly beautiful property and has a wonderful pool and garden. Less positive were the rooms. Our first room literally had no windows, an archaic bathroom, really noisy plumbing and really low head height between bedroom area and bathroom. We had to pay extra to change to a room with a window! It was certainly better but overall still quite a basic (for the price being charged) fit out. The service was also not great. The front of house staff (who appear to all be older men - we didnt spot a single female other than the ladies doing the rooms, or younger member of staff). They helped with bookings for restaurants and airport pick up but that was it. There was no sense of being a valued guest and no wider service. It proved impossible for instance to even get a drink by the pool, let alone some food (we gave up). They seem far more focussed on their wedding events and corporate functions (of which there are a lot) than on making room guests feel special or looked after.

It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time to express your experience and assessment, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you
With Great Pleasure.
By Abril Harris Davila
Group
30-39 years
Reviewed: 3 years ago (18/01/2023)
Date of experience: 01/2023

OAXACA MAXICA MUSICAL - gracias en particular a Ysidro.

It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time to express your experience and assessment, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you
With Great Pleasure.
By George l Gore J
Friends
70-79 years
Reviewed: 3 years ago (18/01/2023)
Date of experience: 01/2023

Excellent

It is a great pleasure to have treated you as you deserve and meet your expectations. We appreciate you taking the time to express your experience and assessment, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you
With Great Pleasure.
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