Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,640 reviews
:
By Diego Avila
Friends
20-29 years
Reviewed: 3 years ago (10/10/2022)
Date of experience: 10/2022

Guest has not commented on review

By Harrison
Couple
70-79 years
Reviewed: 3 years ago (10/10/2022)
Date of experience: 10/2022

Guest has not commented on review

Dear Customer, please accept our warmest regards, together with our thanks for your review.
We are very sorry for not having achieved your total satisfaction with our service and facilities, and I ask You, if You agree, to provide Us with as much information as possible to correct where We failed.
Looking forward to the opportunity to serve You again, I remain at your service.

Fausto Matias / Hotel Manager
fmatias@quintareal.com
By Luis amj
Couple
50-59 years
Reviewed: 3 years ago (09/10/2022)
Date of experience: 10/2022

Muy placentera

By Arturo
Couple
50-59 years
Reviewed: 3 years ago (09/10/2022)
Date of experience: 10/2022

Guest has not commented on review

By Gabrielle
Couple
70-79 years
Reviewed: 3 years ago (07/10/2022)
Date of experience: 10/2022

Wonderful

By Henrietta Alexander
Friends
60-69 years
Reviewed: 3 years ago (07/10/2022)
Date of experience: 10/2022

Very good

By Kovalski
Couple
60-69 years
Reviewed: 3 years ago (06/10/2022)
Date of experience: 10/2022

Excellent

By Mariana Mendoza castillo
Alone
40-49 years
Reviewed: 3 years ago (04/10/2022)
Date of experience: 10/2022

Muy buena

By Marco Berroya
Group
40-49 years
Reviewed: 3 years ago (04/10/2022)
Date of experience: 09/2022

It was good, overall clean and safe, and in a central and convenient location. it was a little unfortunate though that we got moved from a king bed to 2 double beds. And the two double beds were so far apart it's like my wife and I were in different rooms. The hotel staff didn't really do much to soften the change, they just forced it upon us with no explanation as to why our room was changed and no one else's was.

Ms. Berroya, please accept our warmest regards and our thanks for your preference and comments.
We regret that We were not able to provide You with the type of room that You and your Wife would have liked, We will pay more attention to those details that are so important to our guests.
Rest assured that on your next stay with Us, We will give You an upgrade on the room you booked.
Looking forward to the opportunity to serve You again, I remain at your service.

Fausto Matias / Hotel Manager
fmatias@quintareal.com
By Juan Carlos guiot
Friends
40-49 years
Reviewed: 3 years ago (03/10/2022)
Date of experience: 10/2022

Guest has not commented on review

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