By Kovalski

Couple

60-69 years

Reviewed: 4 years ago (06/10/2022)

Date of experience: 10/2022

Excellent

By Mariana Mendoza castillo

Alone

40-49 years

Reviewed: 4 years ago (04/10/2022)

Date of experience: 10/2022

Muy buena

By Marco Berroya

Group

40-49 years

Reviewed: 4 years ago (04/10/2022)

Date of experience: 09/2022

It was good, overall clean and safe, and in a central and convenient location. it was a little unfortunate though that we got moved from a king bed to 2 double beds. And the two double beds were so far apart it's like my wife and I were in different rooms. The hotel staff didn't really do much to soften the change, they just forced it upon us with no explanation as to why our room was changed and no one else's was.

Ms. Berroya, please accept our warmest regards and our thanks for your preference and comments.
We regret that We were not able to provide You with the type of room that You and your Wife would have liked, We will pay more attention to those details that are so important to our guests.
Rest assured that on your next stay with Us, We will give You an upgrade on the room you booked.
Looking forward to the opportunity to serve You again, I remain at your service.

Fausto Matias / Hotel Manager
fmatias@quintareal.com

By Juan Carlos guiot

Friends

40-49 years