Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,809 reviews
:
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (05/11/2019)
Date of experience: 11/2019

good

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
fmatias@quintareal.com
By Berman/Ferrari
Friends
30-39 years
Reviewed: 6 years ago (05/11/2019)
Date of experience: 11/2019

Excellent service and food.

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
fmatias@quintareal.com
By Familia Mercado
Family
40-49 years
Reviewed: 6 years ago (05/11/2019)
Date of experience: 11/2019

El closet de la habitación para tres personas es muy pequeño, la cafetera está puesta en un lugar bastante incomodo, el mueble de tele es bastante estorboso y poco funcional, el aroma salvatore no huele a nada , regresen a hermé

Agradecemos su comentario, puesto que nos permitirá superarnos en las áreas de oportunidad que nos refiere.
Para Nosotros, la voz de nuestro Cliente es muy importante en nuestro proceso de mejora continua.
Por favor reciba un cordial saludo.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
No Public Name
Business
40-49 years
Reviewed: 7 years ago (04/11/2019)
Date of experience: 10/2019

increible

Apreciable Huésped, por favor reciba un saludo afectuoso y nuestro agradecimiento por habernos favorecido con su preferencia.
Esperamos nos de la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (04/11/2019)
Date of experience: 11/2019

Muy buena.

Apreciable Huésped, por favor reciba un saludo afectuoso y nuestro agradecimiento por habernos favorecido con su preferencia.
Esperamos nos de la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (03/11/2019)
Date of experience: 11/2019

Coupé nota hace been verter.

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
fmatias@quintareal.com
By Oscar gil
Couple
20-29 years
Reviewed: 7 years ago (03/11/2019)
Date of experience: 11/2019

Mejor hotel en oaxaca

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
By Kelly
Family
30-39 years
Reviewed: 7 years ago (03/11/2019)
Date of experience: 11/2019

The hotel grounds were beautiful and the bed was comfortable but the rooms were dark and lacking sophistication. Plus there were so many annoying colored lights from the TV (red) and the alarm clock (green) and the phone rang 3 separate times in the middle of the night and early morning. It seemed like a technical malfunction? I finally unplugged it.

We appreciate your comment, since It will allow Us to improve ourselves in the areas of opportunity that It refers to Us.
For Us, the voice of our Client is very important in our process of continuous improvement.
Please receive a warm greeting.

¡ with great pleasure!

Fausto Matias / General Director
fmatias@quintareal.com
By V.Mena
Couple
30-39 years
Reviewed: 7 years ago (02/11/2019)
Date of experience: 10/2019

En general todo bien con la excepción que la mitad de los días que estuvimos el baño de nuestra habitación olía a drenaje y lo tuvieron que arreglar varias veces

Distinguido Huésped, por favor reciba un cordial saludo y nuestro agradecimiento por su comentario.
Tenga la seguridad de que lo tomamos en cuenta para mejorar en lo que nos indica.
Esperamos la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
By Elsa
Business
60-69 years
Reviewed: 7 years ago (02/11/2019)
Date of experience: 11/2019

Perfect

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
fmatias@quintareal.com
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