Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,669 reviews
:
No Public Name
Friends
Reviewed: 7 years ago (22/03/2019)
Date of experience: 03/2019

Guest has not commented on review

Thank You for your assessment, We hope to serve You again.
Please receive an affectionate greeting.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Group
Reviewed: 7 years ago (22/03/2019)
Date of experience: 03/2019

Very good. Checkout could have been better and smoother. Don't tell the customer to come back for checkout. Get more credit card readers. Have the right response for the customer, such as: I am sorry to inconvenience you at this time... we are experiencing technical difficulties or the like. Would you like to return to your room and we will come to you when the problem/situation is fixed?

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Friends
Reviewed: 7 years ago (22/03/2019)
Date of experience: 03/2019

Guest has not commented on review

Thank You for your assessment, We hope to serve You again.
Please receive an affectionate greeting.

¡ with great pleasure !

Fausto Matias / General Director
By 20
Group
Reviewed: 7 years ago (21/03/2019)
Date of experience: 03/2019

Guest has not commented on review

Apreciable Huésped, por favor reciba un saludo afectuoso y nuestro agradecimiento por habernos favorecido con su preferencia.
Esperamos nos de la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
By Carlos Hernandez
Friends
Reviewed: 7 years ago (20/03/2019)
Date of experience: 03/2019

Un lugar muy ameno y tranquilo, ideal para relajarse y descansar.

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
By Diana toapanta
Couple
Reviewed: 7 years ago (20/03/2019)
Date of experience: 03/2019

Muy buena

Apreciable Huésped, por favor reciba un saludo afectuoso y nuestro agradecimiento por habernos favorecido con su preferencia.
Esperamos nos de la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
By Miguel
Couple
Reviewed: 7 years ago (20/03/2019)
Date of experience: 03/2019

Guest has not commented on review

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
No Public Name
Couple
Reviewed: 7 years ago (20/03/2019)
Date of experience: 03/2019

Very good. Jose was especially helpful

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Friends
Reviewed: 7 years ago (17/03/2019)
Date of experience: 03/2019

Lovely place, great location good staff. Conflicts with events and guest comfort

Distinguished Guest, please receive a cordial greeting and our thanks for your comment.
Rest assured that We take it into account to improve what It tells Us.
We look forward to the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Couple
Reviewed: 7 years ago (17/03/2019)
Date of experience: 03/2019

Muy buena

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
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