Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,823 reviews
:
By Jessica morales
Couple
Reviewed: 7 years ago (24/02/2019)
Date of experience: 02/2019

We had oir wedding here. Service was amazing. Only room for improvement is to get a bigger ironing board

Dear Guest, please receive a warm greeting and our thanks for your comment.
The knowledge that We achieve your total satisfaction whit our service and facilities, motivate Us to maintain the effort in our process of continuous improvement.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Group
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Delightful except for 36 hours mostly in bed

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
By Judy Lee
Friends
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Great service, excellent accomodations and pool

Dear Guest, please receive a warm greeting and our thanks for your comment.
The knowledge that We achieve your total satisfaction whit our service and facilities, motivate Us to maintain the effort in our process of continuous improvement.

¡ with great pleasure !

Fausto Matias / General Director
By Sergio Padilla
Business
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Buen servicio

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
By Debbie Kesselman
Couple
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Beautiful hotel lovely city
Hotel staff could be more attentive and friendlier

We appreciate your comment, since It will allow Us to improve ourselves in the areas of opportunity that It refers to Us.
For Us, the voice of our Client is very important in our process of continuous improvement.
Please receive a warm greeting.

¡ with great pleasure!

Fausto Matias / General Director
By Fabiola Walzer
Couple
Reviewed: 7 years ago (21/02/2019)
Date of experience: 02/2019

Loved it

Dear Guest, please receive a warm greeting and our thanks for your comment.
The knowledge that We achieve your total satisfaction whit our service and facilities, motivate Us to maintain the effort in our process of continuous improvement.

¡ with great pleasure !

Fausto Matias / General Director
By Rizzo
Couple
Reviewed: 7 years ago (21/02/2019)
Date of experience: 02/2019

Excellent

Dear Guest, please receive a warm greeting and our thanks for your comment.
The knowledge that We achieve your total satisfaction whit our service and facilities, motivate Us to maintain the effort in our process of continuous improvement.

¡ with great pleasure !

Fausto Matias / General Director
By Karen kesselman
Alone
Reviewed: 7 years ago (21/02/2019)
Date of experience: 02/2019

I would not recommend he hotel to guests used to fine hotels mainly bec of the lack of kindness and total lack of good service.

Dear Guest, please receive a warm greeting.
Thank You for your comment, for Us it is very important "the voice of our Client" to keep Us in our process of continuous improvement.
We will improve in the areas of opportunity You mention.
Regretting not having achieved your total satisfaction with our service, I am left with You.

Fausto Matias / General Director
By Darrell alwerdt
Group
Reviewed: 7 years ago (21/02/2019)
Date of experience: 02/2019

Guest has not commented on review

Thank You for your assessment, We hope to serve You again.
Please receive an affectionate greeting.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Group
Reviewed: 7 years ago (21/02/2019)
Date of experience: 02/2019

Fantastic thank you

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
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