Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,823 reviews
:
By Rodolfo vargas
Couple
Reviewed: 7 years ago (04/02/2019)
Date of experience: 02/2019

Guest has not commented on review

Gracias por su valoración, esperamos servirle nuevamente.
Reciba por favor un afectuoso saludo.

¡ con gran placer !

Fausto Matias / Director General
No Public Name
Couple
Reviewed: 7 years ago (04/02/2019)
Date of experience: 02/2019

Guest has not commented on review

Estimado Huésped, gracias por el tiempo invertido en hacernos llegar su comentario sobre su anterior estancia en nuestras instalaciones.
Nos preocupa el no haber logrado su total satisfacción con nuestro servicio, por lo que además de ofrecerle una disculpa por cualquier incomodidad que involuntariamente le pudimos haber causado, le solicito nos haga llegar las mayor información posible al respecto, con el objetivo de mejorar en nuestros procesos internos.
Agradeciendo nuevamente, su atención, quedo de Usted.

¡ con gran placer !

Fausto Matias / Director General
fmatias@quintareal.com
No Public Name
Couple
Reviewed: 7 years ago (02/02/2019)
Date of experience: 01/2019

Guest has not commented on review

Distinguished Guest, please receive a cordial greeting and our thanks for your comment.
Rest assured that We take it into account to improve what It tells Us.
We look forward to the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
By Frank katz
Couple
Reviewed: 7 years ago (02/02/2019)
Date of experience: 02/2019

Hnice peoplecand hoodvfood

We appreciate your comment, since It will allow Us to improve ourselves in the areas of opportunity that It refers to Us.
For Us, the voice of our Client is very important in our process of continuous improvement.
Please receive a warm greeting.

¡ with great pleasure!

Fausto Matias / General Director
No Public Name
Group
Reviewed: 7 years ago (02/02/2019)
Date of experience: 01/2019

Guest has not commented on review

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
By Douglas Walker
Couple
Reviewed: 7 years ago (01/02/2019)
Date of experience: 02/2019

Load music at night from outside the hotel otherwise very nice!

Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference.
We hope You give Us the opportunity to serve You again.

¡ with great pleasure !

Fausto Matias / General Director
No Public Name
Couple
Reviewed: 7 years ago (01/02/2019)
Date of experience: 02/2019

Great! Highly recommend

Thank You for your assessment, We hope to serve You again.
Please receive an affectionate greeting.

¡ with great pleasure !

Fausto Matias / General Director
By Natasha
Business
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

Perfect food, accomodating to dietary reatrictio s

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su comentario.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
No Public Name
Group
Reviewed: 7 years ago (30/01/2019)
Date of experience: 01/2019

Guest has not commented on review

Estimado Huésped, reciba por favor un cordial saludo y nuestro agradecimiento por su valoración.
El saber que logramos su total satisfacción con nuestro servicio e instalaciones, nos motiva a mantener el esfuerzo en nuestro proceso de mejora continua.

¡ con gran placer !

Fausto Matias / Director General
No Public Name
Couple
Reviewed: 7 years ago (30/01/2019)
Date of experience: 01/2019

Todo estaba muy bueno y nos pudimos relajarnos mucho. La alberca es magnífica. La sola cosa un poco de molestia fue un olor de drenaje de vez en cuando.

Apreciable Huésped, por favor reciba un saludo afectuoso y nuestro agradecimiento por habernos favorecido con su preferencia.
Esperamos nos de la oportunidad de servirle nuevamente.

¡ con gran placer !

Fausto Matias / Director General
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