Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,671 reviews
:
By Hector manuel Medina
Business
Reviewed: 7 years ago (05/11/2018)
Date of experience: 11/2018

excelente

Estimado Huésped,

Gracias por tomarse el tiempo de compartir su reciente experiencia en Quinta Real Oaxaca. Es un placer saber gracias a su comentario cuanto disfruto de su estancia con nosotros. Esperamos tener pronto la oportunidad de recibirle de nuevo y hacer de su estancia una experiencia memorable.


Sinceramente:
By Carlos Sandoval
Couple
Reviewed: 7 years ago (05/11/2018)
Date of experience: 11/2018

Perfecta...

Estimado Huésped,

Muchas gracias por su excelente comentario, lo dejaré saber a todos nuestros integrantes, estoy seguro que les agradará saber que su esfuerzo, dedicación y pasión fue benéfico para su experiencia "perfecta" aquí en Quinta Real Oaxaca.

Esperamos que en su próxima visita a la bella ciudad de Oaxaca nos brinde la oportunidad de recibirle nuevamente en "su casa lejos de casa"

Sinceramente:
By Humberto y bertha elias
Couple
Reviewed: 7 years ago (05/11/2018)
Date of experience: 10/2018

EXCELENTE

Estimado Huésped,

La familia Quinta Real Oaxaca se siente gratamente complacida por el comentario que hemos recibido de su parte. Nos llena de satisfacción saber que disfruto de una gran estancia y que se dejo envolver por la magia de esta joya de la colección y por cada uno de sus pasillos y jardines.

Su valioso comentario lo dejare saber a todos nuestros integrantes que se esforzaron por ofrecerle un servicio a la altura de sus expectativas, estoy seguro que esto los motivara a seguir realizando un trabajo de excelencia.

Sinceramente:
By Lester Peters
Group
Reviewed: 7 years ago (05/11/2018)
Date of experience: 11/2018

Generally fine. Had problem getting bed lamp fixed -- had to ask 4 times before it was done. Otherwise no problems

Dear Guest,

Thank you for taking the time to review your recent stay at Quinta Real Oaxaca hotel.

We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. We're sharing your comments with the appropriate departments so that we may find ways to improve future guests' experiences.

We hope you give us the opportunity of hosting you again soon!

Sincerely:
No Public Name
Group
Reviewed: 7 years ago (05/11/2018)
Date of experience: 10/2018

Guest has not commented on review

Estimado Huésped,

Estamos complacidos de haber contado con su gentil preferencia y que nos haya brindado la oportunidad de poder ser sus anfitriones.

Agradecemos mucho la retroalimentación que amablemente ha compartido con nosotros, tenga la certeza que seguiremos trabajando para lograr nuestro objetivo de ofrecerle estancias memorable.

Sera un placer poder recibirle pronto en "su casa lejos de casa".

Sinceramente:
No Public Name
Couple
Reviewed: 7 years ago (04/11/2018)
Date of experience: 11/2018

Falta mejorar atencion. Mucho tiempo para ser atendidos.

Estimado Huésped,

Estamos complacidos de haber contado con su gentil preferencia y que nos haya brindado la oportunidad de poder ser sus anfitriones.

Agradecemos mucho la retroalimentación que amablemente ha compartido con nosotros, tenga la certeza que seguiremos trabajando para lograr nuestro objetivo de ofrecerle estancias memorable.

Sera un placer poder recibirle pronto en "su casa lejos de casa".

Sinceramente:
By Michael Zotti
Couple
Reviewed: 7 years ago (04/11/2018)
Date of experience: 11/2018

Unfriendly, inattentive staff. Stuffy, inadequate level of service. No one greeted us when we entered the hotel, no one said goodbye when we left, no one asked us about our day or if we'd like help, nor did they offer suggestions. The level of service does not reflect the price we paid. Room service got our order wrong, and the waiter was rude and abrupt concerning payment. I will not stay at this hotel again, and I would not recommend this hotel. We received far superior service elsewhere. Also, on more than one occasion staff followed us around the hotel grounds. This made us feel uncomfortable and unwelcome. They didn't say hello or offer help, they just loitered behind us silently.

Dear Guest,

Thank you for taking the time to review your recent stay at Quinta Real Oaxaca hotel.

We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. We're sharing your comments with the appropriate departments so that we may find ways to improve future guests' experiences.

We hope you give us the opportunity of hosting you again soon!

Sincerely:
By Deane
Group
Reviewed: 7 years ago (04/11/2018)
Date of experience: 10/2018

Guest has not commented on review

Dear Guest,

Our main goal is to create everlasting memories in our guests and we want Quinta Real Oaxaca to be remembered as part of your story.

I truly appreciate your wonderful review and I thank you as well for staying at our beautiful property.


Sincerely,
No Public Name
Couple
Reviewed: 7 years ago (03/11/2018)
Date of experience: 10/2018

Very pleased with Oaxaca and the hotel. They are both special places

Dear Guest,

Our main goal is to create everlasting memories in our guests and we want Quinta Real Oaxaca to be remembered as part of your story.

I truly appreciate your wonderful review and I thank you as well for staying at our beautiful property.


Sincerely,
No Public Name
Family
Reviewed: 7 years ago (03/11/2018)
Date of experience: 10/2018

Guest has not commented on review

Estimado Huésped,

La Familia Quinta Real Oaxaca, agradece que haya tomado parte de su valioso tiempo para evaluar la calidad de nuestros servicios. Nos enorgullece saber gracias a su valoración que cumplimos con sus expectativas y con el objetivo de servicio que caracteriza nuestra marca.

Esperamos que en su próxima visita a la bella cuidad de Oaxaca nos brinde la oportunidad de ser nuevamente sus anfitriones.

Sinceramente:
Back to Top CERTIFICATE what's this?