Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,679 reviews
:
No Public Name
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Guest has not commented on review

Estimado Huésped,

Su valoración es muy importante para nosotros, por tal razón toda la Familia Quinta Real Oaxaca agradece que haya tomado parte de su tiempo para evaluar la calidad de nuestros servicios.

Esperamos que en su próxima visita a bella ciudad de Oaxaca nos brinde la oportunidad de recibirle nuevamente en "su casa lejos de casa".

Sinceramente:
No Public Name
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Guest has not commented on review

Estimado Huésped,

Toda la Familia Quinta Real Oaxaca, agradece que haya tomado parte de su valioso tiempo para evaluar la calidad de nuestros servicios. Nos enorgullece saber gracias a su valoración que cumplimos con sus expectativas y con el objetivo de servicio que caracteriza nuestra marca.

Esperamos que en su próxima visita a la bella cuidad de Oaxaca nos brinde la oportunidad de ser nuevamente sus anfitriones.

Sinceramente:
No Public Name
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Great

Dear Guest,

I truly appreciate your wonderful review and I thank you as well for staying at our beautiful property.

Sincerely,
No Public Name
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Sugeriría esmerarse en el servicio al huésped. he recibido mejor atención en otros hoteles

Estimado Huésped,

Estamos complacidos de haber contado con su gentil preferencia y que nos haya brindado la oportunidad de poder ser sus anfitriones.

Agradecemos mucho la retroalimentación que amablemente ha compartido con nosotros, tenga la certeza que seguiremos trabajando para lograr nuestro objetivo de ofrecerle estancias memorable.

Sera un placer poder recibirle pronto en "su casa lejos de casa".

Sinceramente:
No Public Name
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 01/2018

Guest has not commented on review

Estimado Huésped,

Su valoración es muy importante para nosotros, por tal razón toda la Familia Quinta Real Oaxaca agradece que haya tomado parte de su tiempo para evaluar la calidad de nuestros servicios.

Con Gran Placer lo esperamos pronto en "su casa lejos de casa".

Sinceramente:
By Emily Duncan
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Good

Dear Guest,

First of all, I want to thank you for staying at Quinta Real Oaxaca and for taking the time to let us know about your experiences throughout your stay.

Please accept my most sincere apologies for any experience below your expectations, please rest assure that all departments involved will be properly informed to take immediate actions on that matter.

Once again, we thank you very much for your comments, and we hope to have the opportunity in the near future to provide you with the excellence in service we are known for.

Sincerely,
By Michael Hensley
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Overall it was as expected. However the Christmas dinner was disappointing. The check in process was unorganized, nobody knew what was going on. We had to wait 45 minutes to be seated. The food was lackluster and hardly worth the price. We felt ripped off. The entertainment was also mediocre. Everything just felt as if it were hastily put together and without thought. It just did not feel like Christmas at all sadly.

Dear Guest,

First of all, I want to thank you for staying at Quinta Real Oaxaca and for taking the time to let us know about your experiences throughout your stay.

Please accept my most sincere apologies for any experience below your expectations, please rest assure that all departments involved will be properly informed to take immediate actions on that matter.

Once again, we thank you very much for your comments, and we hope to have the opportunity in the near future to provide you with the excellence in service we are known for.

Sincerely,
By Peter
Leisure travelers
Reviewed: 8 years ago (04/01/2018)
Date of experience: 12/2017

Beautiful hotel, prettiest place we’ve ever stayed

Dear Guest,

Our main goal is to create everlasting memories in our guests and we want Quinta Real Oaxaca to be remembered as part of your story.

I truly appreciate your wonderful review and I thank you as well for staying at our beautiful property.


Sincerely,
No Public Name
Leisure travelers
Reviewed: 8 years ago (03/01/2018)
Date of experience: 01/2018

Buenisima

Estimado Huésped,

Gracias por tomarse el tiempo de compartir su reciente experiencia en Quinta Real Oaxaca. Es un placer saber gracias a su comentario cuanto disfruto de su estancia con nosotros. Esperamos tener pronto la oportunidad de recibirle de nuevo y hacer de su estancia una experiencia memorable.


Sinceramente:
No Public Name
Leisure travelers
Reviewed: 8 years ago (03/01/2018)
Date of experience: 01/2018

Mejorar colchones y almohadas

Estimado Huésped,

La familia Quinta Real Oaxaca agradece la retroalimentación que hemos recibido de su parte. Su comodidad, bienestar y que su estancia sea memorable son razones por las que trabajamos día con día.

Con Gran Placer lo esperamos pronto en "su casa lejos de casa".

Sinceramente:
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