Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,590 reviews
:
By Amy
Couple
30-39 years
Reviewed: 10 months ago (02/03/2025)
Date of experience: 03/2025

Great

Dear Amy
We greatly appreciate your preference and the time spent filling out our survey that allows us to develop the necessary and precise actions to increase the well-being and satisfaction of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities.
With pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Group
Reviewed: 10 months ago (01/03/2025)
Date of experience: 02/2025

Considero que en alimentos y bebidas del restaurante, pueden mejorar más en su calidad y tiempos

Apreciable Parra Otero
Agradecemos enormemente su preferencia y el tiempo dedicado a llenar nuestra encuesta que nos permite desarrollar las acciones precisas y necesarias para incrementar el bienestar y satisfacción de nuestros huéspedes. Le ofrecemos nuestras disculpas por los inconvenientes ocurridos en nuestro restaurante con sus alimentos, vamos estar mas atentos y hacer las correcciones necesarias para entregar los alimentos correctamente cocidos y presentados
Esperamos tenerlo pronto de regreso con nosotros en Quinta Real Oaxaca, para seguir sirviéndole y que siga disfrutando de nuestras tranquilas e históricas instalaciones.
Con mucho gusto.
Frédéric Lejars
Gerente general
Quinta Real Oaxaca
No Public Name
Friends
60-69 years
Reviewed: 10 months ago (28/02/2025)
Date of experience: 02/2025

Great!

Dear Guest
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to tell us about your experience and assessment. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Ximena Flores Parra
Group
30-39 years
Reviewed: 10 months ago (28/02/2025)
Date of experience: 02/2025

Tuvimos una bonita estancia. Sin embargo al final tuvimos un evento agridulce y muy desafortunado. Mis papás que se hospedaron en la habitación 257 dejaron sobre la cama el joyero (caja azul pequeña) con un par de aretes y dos anillos de mi mamá (diamantes y zafiros que eran de mi abuelita ) así como un cargador de teléfono. Hablamos ayer para preguntar sobre los artículos pero nos comentaron que solo estuvo el cargador. Es una pena que un hotel tan prestigioso tenga este tipo de acontecimientos. Estamos muy tristes y decepcionados por lo ocurrido.

Estimada Ximena
Gracias por tomarse el tiempo de escribir una reseña sobre nuestro hotel. Lamentamos que no supimos satisfacer sus expectativas, le ofrecemos nuestras sinceras disculpas por lo inconvenientes que amablemente nos describe sin embargo después de intensa búsqueda e investigación no hemos encontrado ningún articulo que usted menciona
Seguiremos trabajando en una mejora continua para la satisfacción de nuestros huéspedes, esperamos pronto nos visite de nuevo en Quinta Real Oaxaca, para seguir atendiéndolo en su casa lejos de casa para que disfrute de nuestras instalaciones y de nuestra maravillosa cuidad de Oaxaca
Con Gran placer la esperamos en su próxima visita
Frédéric Lejars
Director General
Quinta Real Oaxaca
By John pelisi
Couple
60-69 years
Reviewed: 10 months ago (28/02/2025)
Date of experience: 02/2025

Guest has not commented on review

Dear Guest
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to tell us about your experience and assessment. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Iliana Baughan
Family
40-49 years
Reviewed: 10 months ago (28/02/2025)
Date of experience: 02/2025

We stayed for my sister’s wedding. The hotel is absolutely beautiful and made for a stunning backdrop for the ceremony and photos. The staff were all welcoming and helpful. Excellent location in the center.

Dear Lliana
We greatly appreciate your preference and the time spent filling out our survey that allows us to develop the necessary and precise actions to increase the well-being and satisfaction of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities.
With pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Susan Pelosi
Couple
60-69 years
Reviewed: 10 months ago (28/02/2025)
Date of experience: 02/2025

Lovely!

Dear Susan

We are very grateful for your preference and the time spent in filling out our survey that points out our faults and areas of opportunity. It allows us to develop the precise and necessary actions to increase the well-being and satisfaction of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Alone
80+ years
Reviewed: 10 months ago (27/02/2025)
Date of experience: 02/2025

Very nice.

Dear Guest
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to tell us about your experience and assessment. . We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Family
70-79 years
Reviewed: 10 months ago (27/02/2025)
Date of experience: 02/2025

Guest has not commented on review

Dear Guest
We are very grateful for your preference and the time spent in filling out our survey that points out our faults and areas of opportunity. It allows us to develop the precise and necessary actions to increase the well-being and satisfaction of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 10 months ago (27/02/2025)
Date of experience: 02/2025

Excellent

Dear Guest
We are very grateful for your preference and the time spent in filling out our survey that points out our faults and areas of opportunity. It allows us to develop the precise and necessary actions to increase the well-being and satisfaction of our guests.
We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
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