Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,759 reviews
:
By Edith Cruz
Group
30-39 years
Reviewed: 1 year ago (05/04/2025)
Date of experience: 04/2025

Muy agradable

Estimada Edith
Estamos muy agradecido por su preferencia y el tiempo dedicado en llenar nuestra encuesta que nos sígnala nuestras fallas y áreas de oportunidad.
Esperamos tenerla pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndola y que siga disfrutando de nuestras tranquilas e históricas instalaciones y hacerla sentir como en sus casa lejos de casa
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (05/04/2025)
Date of experience: 03/2025

The hotel is beautiful and the staff is very welcoming.

Dear Sir or Madam McCarron
It's a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your comments. However, please note that you did not use our restaurant and bar, but you gave us an average rating. We hope to see you back soon at Quinta Real Oaxaca to serve you and offer you unique experiences in our peaceful and historic facilities, in a privileged location.
With pleasure.
Frédéric Lejars
General Manager
By Michele Moss
Couple
70-79 years
Reviewed: 1 year ago (03/04/2025)
Date of experience: 04/2025

We had an excellent experience. The hotel is lovely and beautifully situated. We had booked the last room and as a result had a large and lovely suite. The pool is a wonderful source of calm and rest at the end of a day of sightseeing. I highly recommend the hotel.

Dear Michele,
It was a great pleasure to have served you as you deserve. We appreciate you taking the time to share your experience and rating with us. We hope to have you back with us at Quinta Real Oaxaca soon, so we can continue serving you and that you continue enjoying our peaceful and historic facilities.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Marybeth Roberts
Family
Reviewed: 1 year ago (03/04/2025)
Date of experience: 04/2025

Wonderful

Dear MaryBeth
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your comments. We look forward to seeing you back at Quinta Real Oaxaca soon, to serve you and offer you unique experiences in our tranquil and historic facilities in a privileged location.
With Great Pleasure
Frédéric Lejars
General Manager
By Nancy Weeks
Friends
50-59 years
Reviewed: 1 year ago (03/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Nancy

We are very grateful for your preference and the time you took to provide us with your comments.
We hope to have you back with us at Quinta Real Oaxaca soon, so we can continue serving you and continue enjoying our peaceful and historic facilities.
With Great Pleasure.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Anna sauer
Couple
30-39 years
Reviewed: 1 year ago (03/04/2025)
Date of experience: 04/2025

Amazing!

Dear Anna
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your comments. We look forward to seeing you back at Quinta Real Oaxaca soon, to serve you and offer you unique experiences in our tranquil and historic facilities in a privileged location.
With Great Pleasure
Frédéric Lejars
General Manager
By Glynis Wood
Friends
50-59 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 04/2025

Excellent

Dear Glynis,
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your ratings and comments.
We look forward to seeing you back at Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Friends
70-79 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Devin
It is a true pleasure to have welcomed you and served you as you deserve. We greatly appreciate your ratings. We will be addressing the areas of improvement where your rating of our restaurant service was not favorable.
We look forward to returning to Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Friends
70-79 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

The hotel was great- very accommodating upon arrival to clear up a problem with the booking on booking.com’s end. I will NEVER use booking.com again! They are difficult to reach when a problem occurs or when a change or extension of dates is required and they gave out erroneous information on room availability. The hotel would do better by updating their website to allow for direct client bookings- especially if they offered English translation on their website.

Dear Rose
It is a true pleasure to have welcomed you and treated you as you deserve. We greatly appreciate your ratings. It is with great pleasure that we help our guests solve their problems so that their stay is as relaxing as possible. We will forward your comment to the main office on our website.
We look forward to seeing you back at Quinta Real Oaxaca soon to serve you and offer you unique experiences in your home away from home.
With Great Pleasure
Frédéric Lejars
General Manager
No Public Name
Family
50-59 years
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Increíble hotel!
Atención del personal inmejorable

Apreciables Huésped
Es un verdadero placer haberlos recibidos y atendidos como se merece. Agradecemos enormemente sus calificaciones y comentarios a cerca del servicio
Los esperemos pronto de regreso en Quinta Real Oaxaca para servirles y ofréceles unas experiencias únicas en su casa lejos de casa
Con Gran Placer
Frédéric Lejars
General Manager
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