Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,394 reviews
:
By Veronica Llamas López
Family
50-59 years
Reviewed: 7 weeks ago (29/07/2025)
Date of experience: 07/2025

El edificio es precioso, el restaurante muy cómodo, el personal del restaurante y las personas que te ayudan con tu equipaje son increíbles. Desafortunadamente la comodidad en las habitaciones no es buena, baños demasiado viejos y desgastados y el mobiliario de la habitación muy deteriorado, necesitan renovar.

Apreciable Verónica y familia,
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas.
Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, en su próxima visita le podemos ofrecer una categoría de habitación con más especio y baños renovados.
Esperamos tenerlo pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolo y que siga disfrutando de nuestras tranquilas e históricas instalaciones
Con Gran Placer.
Frédéric Lejars

By Felix Altamirano
Couple
50-59 years
Reviewed: 7 weeks ago (29/07/2025)
Date of experience: 07/2025

Experiencia inolvidable

Apreciable Felix,

Le agradecemos el tiempo que dedicó para compartir su excelente valoración sobre su reciente estancia con nosotros.

Nos complace saber que su experiencia cumplió plenamente con sus expectativas
Sus amables calificaciones y su opinión positiva nos motivan a seguir trabajando con esmero para ofrecer experiencias memorables y un servicio de excelencia a cada uno de nuestros huéspedes.
Esperamos tener el gusto de recibirlo
nuevamente en Quinta Real Oaxaca para seguir atendiéndolo y hacerle sentir en su casa lejos de casa.

Con Gran Placer
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Hector Luis Villarreal Garcia
Alone
40-49 years
Reviewed: 7 weeks ago (28/07/2025)
Date of experience: 07/2025

Todo el personal muy amable.
Sugeriría señal de Internet en el piso superior en áreas comunes.
Es conveniente que tengan dispositivos mata mosquitos en las áreas comunes del hotel
La habitación debiera tener el aire acondicionado de forma indirecta, ya que da directamente a las camas.

Apreciable Héctor
Es un verdadero placer haberlos recibidos y atendidos como se merece. Agradecemos enormemente sus calificaciones, estaremos trabajando en las áreas de oportunidad que nos señaló y así mejorar las expectativas y experiencia de nuestros futuros huéspedes
Los esperemos pronto de regreso en Quinta Real Oaxaca para servirle y ofréceles unas experiencias únicas en su casa lejos de casa
Con Gran Placer
Frédéric Lejars
By Greta Berenbaum
Friends
50-59 years
Reviewed: 7 weeks ago (28/07/2025)
Date of experience: 07/2025

Overall great stay. Honesty only a few issues -Our thermostat did not stay at the set temperature. We always woke up too cold or too hot. The steps up to the 2nd floor were scary to climb at times. Also, a male employee came into the ladies restroom to clean or change supplies while i was using the bathroom. Breakfast was included in our stay and was delicious.

Dear Greta,

Thank you for sharing your comments about your recent stay at Quinta Real Oaxaca.

We are glad to know that you enjoyed your overall visit.

We deeply appreciate your sharing your observations regarding certain aspects, including privacy and service. These types of comments are essential for identifying areas where we can improve, always seeking to offer greater security, comfort, and privacy to our guests.

We value your recommendation and the trust you have expressed by giving us a favorable review in multiple areas. Your feedback motivates us to continue perfecting every detail and maintaining our standards of quality and service.

Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Kari
Friends
40-49 years
Reviewed: 7 weeks ago (28/07/2025)
Date of experience: 07/2025

From the moment we arrived, our stay in Oaxaca was incredible — and so much of that is thanks to the hospitality at this beautiful hotel. We were greeted smiles and frozen beverages!

What truly made our stay unforgettable was the exceptional service — especially from Eber. He went above and beyond to make our experience special. He helped us get tickets to a Lucha Libre show, which was a fun experience. He also informed us of, and helped us get tickets to a Guelaguetza dinner and show, complete with traditional music, dancing, and incredible food — a cultural experience we won’t soon forget.

Every detail at the hotel was thoughtful and personal. Each evening during turndown service, we received sweet bookmarks — a touch we looked forward to and will keep as cute memories. One night, we came back to chocolate-covered strawberries; another night, fresh cookies. It’s the little things like that that made us feel so special.

The food and drinks were also outstanding. The fresh juices and fruit were a highlight of our mornings. We had an outside dinning area off our room and it was so fun to get room service for breakfast and eat out there.

The hotel is located in a great and walkable area, just a few blocks from the city center. The inside design was beautiful and we looked forward to exploring to hotel grounds each day.

This place is a true gem. Huge thanks to Eber (who I can say enough good things about - he was amazing) and the entire team for creating such a special experience. We can’t wait return.

Dear Kari,

We deeply appreciate you sharing your detailed and positive experience after your stay at Quinta Real Oaxaca.
We are especially pleased that the personalized attention contributed to making your stay memorable.
We greatly appreciate your praise for the quality of our dining options, as well as the freshness of the juices and fruits you enjoyed each morning.
We are proud to receive your recognition for the personalized service and dedication of our team. Your words are a great motivation to continue exceeding expectations and maintaining the standard of excellence we set for all our guests. We hope to have the privilege of welcoming you back soon and providing you with more unforgettable moments.

Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Victoria Trickett
Couple
50-59 years
Reviewed: 7 weeks ago (27/07/2025)
Date of experience: 07/2025

Guest has not commented on review


Estimada Victoria,

Le agradecemos por compartir sus amables comentarios sobre su reciente estancia en Quinta Real Oaxaca.
Nos llena de satisfacción saber que disfrutó tanto de la belleza histórica de nuestro hotel, así como de la calidad de nuestro servicio
Valoramos sus calificaciones y su reconocimiento nos motiva a seguir perfeccionando cada detalle para ofrecer experiencias memorables a todos nuestros huéspedes.
Lo esperamos pronto de regreso en Quinta Real Oaxaca para servirle y ofrécele unas experiencias únicas en su casa lejos de casa
Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Family
Reviewed: 7 weeks ago (27/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Apreciable Huésped
Es un verdadero placer haberlo recibido a usted y su familia, nos complace haberlos atendido como se merece. Agradecemos enormemente sus calificaciones
Lo esperemos pronto de regreso en Quinta Real Oaxaca para servirle y hacerlo sentir en su casa, ofreciéndole unas experiencias únicas en nuestras tranquilas e históricas instalaciones con una previlejada ubicación
Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Family
40-49 years
Reviewed: 7 weeks ago (26/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Apreciable Huésped
Es un verdadero placer haberlo recibido a usted y su familia, nos complace haberlos atendido como se merece. Agradecemos enormemente sus calificaciones
Lo esperemos pronto de regreso en Quinta Real Oaxaca para servirle y hacerlo sentir en su casa, ofreciéndole unas experiencias únicas en nuestras tranquilas e históricas instalaciones con una previlejada ubicación
Con Gran Placer
Frédéric Lejars
General Manager
No Public Name
Couple
40-49 years
Reviewed: 2 months ago (25/07/2025)
Date of experience: 07/2025

What a lovely oasis right in the middle of everything. A lovely experience!

Estimado/a Vaughan,

Le agradecemos sinceramente por compartir sus amables comentarios sobre su reciente estancia en Quinta Real Oaxaca.
Nos complace saber que encontró en nuestro hotel un oasis en el corazón de la ciudad y que disfrutó de una experiencia tan positiva, destacando tanto la ubicación privilegiada como la ambientación, la comodidad de la suite y la atención recibida.
Apreciamos también sus observaciones sobre la oferta gastronómica en el área de alberca, especialmente en relación con la descripción de los “tacos” de camarón.
Valoramos profundamente sus calificaciones y su recomendación, ya que su reconocimiento nos motiva a seguir perfeccionando cada detalle y mantener el nivel de excelencia en nuestro servicio.

Con Gran Placer
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Jeff
Couple
60-69 years
Reviewed: 2 months ago (24/07/2025)
Date of experience: 07/2025

Lovely hotel, excellent staff

Dear Jeff,

Thank you for sharing your kind comments about your recent stay at Quinta Real Oaxaca.
It's a true pleasure to know that you enjoyed the beauty of the hotel and that our team contributed to making your experience so satisfactory. We are especially pleased that you experienced a high level of hospitality and professionalism during your visit.
Your feedback motivates us to continue perfecting every detail to always offer memorable experiences to our guests.
We look forward to seeing you back at Quinta Real Oaxaca soon, to serve you and offer you unique experiences and make you feel at home away from home.
With Great Pleasure

Frédéric Lejars
General Manager
Quinta Real Oaxaca
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