Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,592 reviews
:
No Public Name
Family
30-39 years
Reviewed: 12 months ago (08/01/2025)
Date of experience: 01/2025

Great location and beautiful property

Dear Guest
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Andrew
Family
60-69 years
Reviewed: 12 months ago (07/01/2025)
Date of experience: 01/2025

Excellent allround. Great location. Wonderfull staff

Dear Andrew
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 12 months ago (07/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Guest
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Maximilian
Group
30-39 years
Reviewed: 12 months ago (07/01/2025)
Date of experience: 01/2025

I enjoyed my stay overall. The hotel is historic, lovely, and central. The food and drinks seem overpriced (American prices). The rooms are nice with historic touches, but it feels like they could use an update.

Dear Maximilian
Thank you for taking the time to write a review about our hotel, this information allows us to identify the needs of our guests and areas of opportunity
We will continue working on continuous improvement for the satisfaction of our clients and guests, we hope to have you visit us again soon at Quinta Real Oaxaca, to continue serving you in your home away from home
We look forward to seeing you on your next visit
Frédéric Lejars
General Manager
Quinta Real Oaxaca
By Andres
Family
40-49 years
Reviewed: 12 months ago (06/01/2025)
Date of experience: 01/2025

Unfortunately, it did not leave a strong impression. My experience was just average.

The decor and room interiors are from the 1500s—definitely not in a charming way, but rather outdated and in need of modernization. While some may find that aesthetic appealing, I felt it detracted from the comfort of my stay.

Another major issue was the service. The staff clearly needs more training in hospitality etiquette. One incident, in particular, stood out—a staff member entered my room without knocking, which was both unsettling and unacceptable.

Considering the many other options in the city with far better amenities and customer service, I would recommend exploring alternatives for a more seamless and pleasant experience.

Dear Andres
Thank you for taking the time to write a review about our hotel, this information allows us to identify our guests' needs and areas of opportunity. I am very sorry for the incident that occurred during your stay where one of our housekeeping employees entered your room without knocking on the door. We took corrective action so that this does not happen again with our guests. We will continue working on continuous improvement for the satisfaction of our clients and guests. We hope to have you visit us again soon at Quinta Real Oaxaca, to continue serving you in your home away from home.
We look forward to seeing you on your next visit.
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Alone
Reviewed: 12 months ago (06/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Guest
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Jorge aldaz
Couple
50-59 years
Reviewed: 12 months ago (06/01/2025)
Date of experience: 01/2025

Excelente

Apreciable Jorge
Es un gran placer haberle atendido como usted se merece y haber cumplido con sus expectativas.
Agradecemos que se haya tomado el tiempo para expresarnos su experiencia y evaluación, esperamos tenerlo pronto de regreso con nosotros en Quinta Real Oaxaca, para seguir sirviéndole.
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Ellen Fern
Family
60-69 years
Reviewed: 12 months ago (06/01/2025)
Date of experience: 01/2025

Magical and wonderful. Our family loved it.

Dear Ellen
It is a great pleasure to have served you as you deserve and to have met your expectations.
We appreciate that you have taken the time to tell us about your experience and evaluation, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Deborah
Friends
60-69 years
Reviewed: 12 months ago (05/01/2025)
Date of experience: 01/2025

Greeat experience! Lovely, restful time.

Dear Deborah
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Sioned Myers-Thomad
Couple
30-39 years
Reviewed: 12 months ago (05/01/2025)
Date of experience: 01/2025

Lovely hotel in the heart of Oaxaca, would recomend

Dear Guest
We appreciate that you took the time to share your experience and assessment with us. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our historic facilities.
With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
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