Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,592 reviews
:
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (22/12/2024)
Date of experience: 12/2024

Great service and excellent location.

Dear Guest
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you have taken the time to tell us about your experience and evaluation. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Dan Polidori
Family
70-79 years
Reviewed: 1 year ago (22/12/2024)
Date of experience: 12/2024

This proper is gem. Situated close to everything. Entire staff across the board are extremely professional and friendly. Couldn’t do enough for you

Dear Dan
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you have taken the time to tell us about your experience and evaluation. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Santiago
Family
50-59 years
Reviewed: 1 year ago (21/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Estimado Santiago
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Alberto Rojas C.
Family
40-49 years
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

En general buena

Estimado Sr. Rojas, agradecemos su gentil preferencia por Quinta Real y el haberse tomado el tiempo de evaluar nuestros servicios.
Estamos muy complacidos de saber que su estancia con nosotros resulto una agradable experiencia.
Esperamos muy pronto nos brinde la oportunidad de volver a servirle.
Con Gran Placer!
Ana Maria Contreras / Guest Service Manager
By Steven James
Couple
60-69 years
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

Beautiful .

Dear Mr. James, thank your for sharing with us your comments about your recent stay.
We are more than glad to know our services meet your expectations.
We hope to have the opportunity of serving you again in the near future.
Sincerely,
Ana Maria Contreras / Guest Service Manager
By Ivonne Bernal
Family
50-59 years
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

Excelente

Estimada Srita. Bernal, agradecemos su gentil preferencia por Quinta Real durante su reciente visita a la ciudad de Oaxaca.
Estamos muy complacidos de que haya disfrutado su estancia con nosotros.
Esperamos muy pronto tener la oportunidad de volver a servirle.
Con Gran Placer!
Ana Maria Contreras / Gerente de Servicio al Huésped
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

Fantastic

Dear Guest. thank your for sharing with us your comments about your recent stay.
We are more than glad to know our services meet your expectations.
We hope to have the opportunity of serving you again in the near future.
Sincerely,
Ana Maria Contreras / Guest Service Manager
No Public Name
Family
50-59 years
Reviewed: 1 year ago (19/12/2024)
Date of experience: 12/2024

Nos sentimos bienvenidas y muy bien atendidas, el hotel está muy bonito
Solo que se sentía caro el restaurante y no había nada sorprendente en el menú que valiera el costo.

Estimada Huésped, agradecemos infinitamente su preferencia por Quinta Real y haberse tomado el tiempo para hacer una evaluación de nuestros servicios.
Es muy gratificante saber que en general, disfrutó su estancia con nosotros.
Hemos tomado toma de sus comentarios y sugerencias y estamos ya trabajando en ellas en benficio de futuros huéspedes.
Esperamos muy pronto tener la oportunidad de volver a servirle.
Con Gran Placer!
Ana María Contreras / Gerente de Servicio al Huésped
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (19/12/2024)
Date of experience: 12/2024

servicio excelente!

Estimado Huésped, agradecemos su gentil preferencia por Quinta Real.
Estamos muy complacidos de saber que su estancia con nosotros resultó una agradable experiencia.
Esperamos muy pronto nos brinde la oportunidad de servirle nuevamente.
Con Gran Placer!
Ana Maria Contreras / Gerente de Servicio al Huésped
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (19/12/2024)
Date of experience: 12/2024

Bad service. Didn't care about making our stay worthwhile

Dear Guest
Thank you very much for staying with us
We care a lot about making our guests' stay as pleasant as possible, so
we are sorry that we did not live up to your expectations, and I offer my most sincere apologies for any inconvenience that occurred.
We appreciate and take note of your comments, which will be followed up immediately.
We look forward to seeing you on your next visit
Frédéric Lejars
General Manager
Quinta Real Oaxaca
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