Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,760 reviews
:
By Pamela
Friends
60-69 years
Reviewed: 1 year ago (17/02/2025)
Date of experience: 02/2025

Beautiful hotel and grounds and spacious indoor/outdoor facilities. It would be nice to have one elevator for those on the second floor. So much history there which was so well cared for. Grounds were gorgeous.

Dear Pamela
It is a great pleasure to have served you as you deserve. It is our commitment to serve and make our guests live a unique experience. Because our building is classified as a historical monument of humanity, the protective body of the monuments does not allow us to install an elevator. We hope to have you back with us soon at Quinta Real Oaxaca, offer you a room on the ground floor and thus be able to continue serving you and for you to enjoy our exclusive facilities with one of the best locations. With pleasure.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By José garcia
Friends
60-69 years
Reviewed: 1 year ago (17/02/2025)
Date of experience: 02/2025

El bano ya era muy obsoleto

Estimado José
Es un gran placer haberlo atendido como merece Lamentamos que no hemos podido satisfacer sus expectativas estamos consientes que tenemos muchas áreas de oportunidad para modernizar nuestras instalaciones y estamos trabajando en ellas Esperamos tenerlo pronto de regreso con nosotros en Quinta Real Oaxaca y poder seguir sirviéndole y que disfrute de nuestras exclusivas instalaciones con una de las mejores ubicaciones. Con Mucho Gusto.
Frédéric Lejars
Gerente General Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 1 year ago (16/02/2025)
Date of experience: 02/2025

Estuvimos muy contentas, salvo la caída.

Estimada Mendia Tanchez
Es un gran placer haberla atendido como usted se merece. Es nuestro compromiso servir y hacer vivir a nuestros huéspedes una experiencia única. A pesar de tener unos pisos anti resbalosos estaremos más atentos con el objetivo de erradicar todas las posibilidades de accidente Esperamos tenerla pronto de regreso con nosotros en Quinta Real Oaxaca, ofrecerle una habitación en planta baja y así poder seguir atendiéndola y que disfrute de nuestras exclusivas instalaciones con una de las mejores ubicaciones.
Con mucho gusto.
Frédéric Lejars
Frédéric Lejars
General Manager
By Marci Davis
Couple
70-79 years
Reviewed: 1 year ago (16/02/2025)
Date of experience: 02/2025

Excellent! One of the best hotels we have stayed at! Service was superior and attentive. Staff went out of their way to make sure we were comfortable and satisfied.

Dear Marci Davis
It is a great pleasure to have served you as you deserve and to meet your expectations. It is our commitment to serve and make our guests live a unique experience. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and to enjoy our exclusive facilities with one of the best locations. With Great Pleasure.
Frédéric Lejars
General manager Quinta Real Oaxaca
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (15/02/2025)
Date of experience: 02/2025

Fabulous

Dear Guest
It is a great pleasure to have served you as you deserve. We hope to have you back with us soon at Quinta Real Oaxaca and to be able to continue serving you and for you to enjoy our exclusive facilities with one of the best locations. With pleasure.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By Marcela
Family
50-59 years
Reviewed: 1 year ago (15/02/2025)
Date of experience: 02/2025

Maravillosa.

Estimado Marcela y familia
Es un gran placer haberlos atendidos como usted se merece y haber cumplido con sus expectativas. Es nuestro compromiso servir y hacer que nuestros huéspedes vivan una experiencia única. Esperamos tenerlos pronto de regreso con nosotros en Quinta Real Oaxaca, para seguir sirviéndole y que disfrute de nuestras exclusivas instalaciones con una de las mejores ubicaciones.
Con Mucho Gusto.
Frédéric Lejars
Gerente General Quinta Real Oaxaca
No Public Name
Group
Reviewed: 1 year ago (14/02/2025)
Date of experience: 02/2025

el personal de todo el hotel esta muy a la altura,pero los alimentos y bebidas son muy caros

Estimada Nignol
Es un gran placer haberla atendido como usted se merece. Es nuestro compromiso servir y hacer vivir a nuestros huéspedes una experiencia única. Tomamos en cuenta su comentario a cerca de nuestros precios en alimentos y bebidas, para implementar mejores estrategia relacionado con este asunto y lograr una plena satisfacion de nuestros huepsedes. Esperamos tenerla pronto de regreso con nosotros en Quinta Real Oaxaca, ofrecerle una habitación en planta baja y así poder seguir atendiéndola y que disfrute de nuestras exclusivas instalaciones con una de las mejores ubicaciones. Con mucho gusto.
Frédéric Lejars
By Nancy Barton
Couple
70-79 years
Reviewed: 1 year ago (14/02/2025)
Date of experience: 02/2025

A beautiful hotel with man amenities. Very comfortable rooms, luxurious surroundings. We could not use the pool as the water was not warm. In the restaurant, the food was good and well presented, except for the Caesar salad which was not very good and very small.

Dear Nancy
It is a great pleasure to have served you as you deserve, however we have not achieved your complete satisfaction due to the inconvenience in the pool and the Caesar salad, which we made the immediate correction. It is our commitment to serve and make our guests live a unique experience. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to enjoy our exclusive facilities with one of the best locations. With pleasure.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By Lylle
Couple
50-59 years
Reviewed: 1 year ago (13/02/2025)
Date of experience: 02/2025

Excellent, could not get the room we wanted, but eventually we were fine in the room we got. Excellent service .

Dear Lylle
It is a great pleasure to have served you as you deserve and to have met your expectations. It is our commitment to serve and make our guests live a unique experience. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to enjoy our exclusive facilities with one of the best locations. With Pleasure.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By Swanson
Couple
80+ years
Reviewed: 1 year ago (13/02/2025)
Date of experience: 02/2025

Excelente

Dear Swanson
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you have taken the time to evaluate us, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you here in your home.
With great pleasure
Frédéric Lejars
General Manager
Quinta Real Oaxaca
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