Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,747 reviews
:
By Francisco Sanchez
Friends
50-59 years
Reviewed: 2 months ago (02/02/2026)
Date of experience: 02/2026

En general aceptable,

Estimado Francisco:

Agradecemos sinceramente que se haya tomado el tiempo de compartir su evaluación sobre su reciente estancia con nosotros.

Nos alegra saber que la ubicación, la ambientación general del hotel y la calidad de los alimentos y bebidas fueron de su agrado y contribuyeron positivamente a su visita.

Valoramos especialmente sus observaciones en aspectos como la comodidad en la suite, el servicio personalizado y la percepción de la relación calidad-precio. Sus comentarios son esenciales para identificar oportunidades de mejora y así poder seguir elevando el nivel de atención y confort que ofrecemos a nuestros huéspedes.

Esperamos tener el honor de recibirle nuevamente en Quinta Real Oaxaca y continuar trabajando para brindarle experiencias cada vez más satisfactorias en cada visita.

Atentamente, Frédéric Lejars, Gerente General, Quinta Real Oaxaca
By Rafael Suarez
Group
50-59 years
Reviewed: 2 months ago (02/02/2026)
Date of experience: 02/2026

Excelente experiencia, el único "pero" es el tamaño de la habitación.

Estimado Rafael:

Agradecemos sinceramente que se haya tomado el tiempo para compartir sus impresiones sobre su reciente estancia con nosotros.

Nos complace saber que su experiencia fue positiva y que aspectos como la ubicación, la ambientación del hotel, la calidad de los alimentos y el servicio contribuyeron a que su visita fuera muy grata.

Valoramos su comentario respecto al tamaño de la habitación; su observación es importante para nuestro equipo, ya que nos ayuda a identificar oportunidades de mejora y a seguir trabajando en la satisfacción de nuestros huéspedes.

Esperamos tener el honor de recibirle nuevamente en Quinta Real Oaxaca y continuar esforzándonos para brindarle experiencias excepcionales en cada visita y poder ofrecerle una habitation más amplia.

Atentamente, Frédéric Lejars, Gerente General, Quinta Real Oaxaca
By Maxi,o Dates
Family
50-59 years
Reviewed: 2 months ago (02/02/2026)
Date of experience: 02/2026

El hotel,la ubicación y la atención fueron sobrealientes

Estimado Maximo:

Agradecemos sinceramente que se haya tomado el tiempo para compartir sus comentarios sobre su reciente estancia con nosotros.

Nos llena de satisfacción saber que tanto las instalaciones del hotel, la ubicación privilegiada y la atención recibida contribuyeron a una experiencia tan destacada para usted. Es grato saber que pudo disfrutar plenamente de nuestra oferta gastronómica, así como del ambiente y los servicios en restaurantes y bares, lo cual resulta fundamental para nosotros.

Sus altas calificaciones y palabras sobre la calidad y el servicio representan un valioso estímulo para nuestro equipo, motivándonos a seguir cuidando cada detalle para ofrecer estancias memorables a todos nuestros huéspedes. Esperamos tener el honor de recibirle nuevamente en Quinta Real Oaxaca y seguir brindándole experiencias excepcionales en cada visita.

Atentamente, Frédéric Lejars, Gerente General, Quinta Real Oaxaca
By Cindy bianca
Family
60-69 years
Reviewed: 2 months ago (01/02/2026)
Date of experience: 02/2026

Absulutely loved our stay. Felt bvey welcomed

Dear Cindy,

We sincerely appreciate you sharing your impressions of your recent stay with us.

We are delighted to know that you thoroughly enjoyed your visit and that the warm welcome and attentive service from our team made you feel valued throughout your stay. We are also pleased to hear that the location, the hotel's ambiance, the comfort of the suite, and the quality of the food and beverages met your expectations.

Your kind comments and excellent ratings are a great motivation for our entire team, who strive every day to offer memorable experiences and personalized service to each of our guests. We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue to be a part of your special memories.

Sincerely, Frédéric Lejars, General Manager, Quinta Real Oaxaca
No Public Name
Friends
60-69 years
Reviewed: 2 months ago (01/02/2026)
Date of experience: 01/2026

Wonderful!

Dear Guest,

It is a pleasure to hear that your experience with us was so satisfactory and that the location, our facilities, and services contributed positively to your stay.

We are delighted to know that the service in our restaurants and bars, the comfort of your suite, and the quality of our food and beverages met your expectations, and we deeply appreciate your generous ratings and comments.

We sincerely thank you for your suggestion regarding the softness of the towels. Your feedback helps us identify opportunities for improvement, and ensuring maximum comfort for all our guests is our priority.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue contributing to memorable stays with each visit.

Sincerely, Frédéric Lejars, General Manager, Quinta Real Oaxaca
By Cocina diehl
Family
50-59 years
Reviewed: 2 months ago (31/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Corina,

We are delighted to learn that your stay was entirely positive and that the location, ambiance, suite comfort, and the quality of our food and beverages met your expectations.

It is especially gratifying for our team to receive comments and ratings like yours, as they motivate us to maintain a high level of service and personalized attention with every visit.

We hope to welcome you back to Quinta Real Oaxaca very soon and continue to be part of your memorable experiences during your time in the city.

Sincerely, Frédéric Lejars, General Manager, Quinta Real Oaxaca
By Schelleman
Couple
60-69 years
Reviewed: 2 months ago (30/01/2026)
Date of experience: 01/2026

Very confortable

The beds at the swimming pool are a bit old and dilapidated, they could be replaced with modern, more co fortable ones

Dear Guest,

We sincerely thank you for sharing your impressions of your recent stay with us.

We are delighted to hear that you enjoyed a comfortable experience and that the location, the hotel's ambiance, the suite, and the attention from our team all contributed positively to your visit. Your feedback and comments motivate us to continue offering memorable stays to each of our guests.

We especially appreciate your observation regarding the sunbeds in the pool area. We greatly value this type of feedback, as it helps us identify areas for improvement in the comfort and satisfaction of our guests in the future.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue offering you unparalleled experiences on every visit.

Sincerely, Frédéric Lejars, General Manager, Quinta Real Oaxaca

By Jason
Group
30-39 years
Reviewed: 2 months ago (29/01/2026)
Date of experience: 01/2026

Had a great time!

Dear Jason,

Thank you for sharing your feedback on your recent stay with us.

We are delighted to hear that you enjoyed your visit and that aspects such as the location, the hotel's ambiance, the comfort of the suite, and the attentiveness of our team contributed positively to your experience.

We have taken note of your ratings regarding the quality of the food and beverages, as well as the perceived value and personalized service. Your comments help us identify areas for improvement so we can continue to provide increasingly satisfying stays.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue creating memorable moments for you.

Sincerely, Frédéric Lejars, General Manager, Quinta Real Oaxaca
By Johnny gutierrez
Couple
30-39 years
Reviewed: 2 months ago (26/01/2026)
Date of experience: 01/2026

Muy bien

Estimado Johnny Gutiérrez:

Agradecemos sinceramente que se haya tomado el tiempo para compartir sus impresiones de su reciente estancia con nosotros.

Nos complace saber que su experiencia fue sumamente positiva y que aspectos como la ubicación, el ambiente general del hotel, la comodidad de la suite y la calidad de la comida y las bebidas cumplieron con sus expectativas.

Sus altas calificaciones, así como el reconocimiento del servicio y el trato personalizado que recibió de nuestro equipo, son un valioso estímulo que nos motiva a seguir esforzándonos por ofrecer estancias memorables a nuestros huéspedes.

Esperamos darle la bienvenida nuevamente a Quinta Real Oaxaca y seguir brindándole experiencias excepcionales en cada visita.

Atentamente, Frédéric Lejars, Gerente General, Quinta Real Oaxaca
By Todd
Couple
60-69 years
Reviewed: 2 months ago (25/01/2026)
Date of experience: 01/2026

Not cheap, but you get what you pay for. Excepcional service, great room, fast WiFi. There was noise from an event that disturbed our sleep on Saturday eventos, but the front desk resolved the issue when I called.

Dear Mr. Todd,

We sincerely appreciate your feedback and the positive rating you gave us. We are delighted to hear that you enjoyed our facilities and your room, and that our reception team was able to assist you efficiently should any issues arise during your stay.
We greatly appreciate your highlighting the quality of our service and facilities. We have taken note of your comment regarding noise from events to continue improving and providing even greater comfort to our guests.

Thank you for recommending us and for choosing us. Your satisfaction is our greatest reward.

We hope to have the honor of welcoming you back to Quinta Real Oaxaca and continue providing you with exceptional experiences in the heart of the city.

With great pleasure, Frédéric Lejars, General Manager, Quinta Real Oaxaca
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