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Public Reviews Score
94%

"Very satisfied"

Based on 8,592 reviews
:
By Lizette Maldonado
Couple
30-39 years
Reviewed: 1 year ago (08/12/2024)
Date of experience: 12/2024

Una experiencia agradable.

Estimada Lizette,
Muchas gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes, Nos complace saber que disfruto de su estancia Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
By Rafael salgado
Couple
50-59 years
Reviewed: 1 year ago (06/12/2024)
Date of experience: 12/2024

Maravillosa como siempre

Estimado Rafael
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerle pronto de vuelta con nosotros para que pueda volver a disfrutar de nuestro histórico y tranquilo recinto con una privilegiada ubicación
En Quinta Real Oaxaca estamos para servirle con gran placer
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Brenda Martínez Montañez
Friends
30-39 years
Reviewed: 1 year ago (06/12/2024)
Date of experience: 12/2024

Todo súper bien

Estimada Brenda,
Muchas gracias por tomarse el tiempo para calificar a nuestro hotel en los cuales estaremos trabajando para mejorar la experiencia de nuestros huéspedes, Nos complace saber que disfruto de su estancia Esperamos en su próxima visita nos considere como sus anfitriones
Con gran placer
Frédéric Lejars
Director General
By Francesco
Business
30-39 years
Reviewed: 1 year ago (05/12/2024)
Date of experience: 12/2024

Increíble experience. I felt as if I was in a movie.

Dear Francesco,
Is a great place to be expected as it is there and fulfilled with our expectations. Agradecemos will take the time to express our experience and value, we hope to hold on to our sights in Quinta Real Oaxaca, to be able to attend and enjoy our new installations with Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (03/12/2024)
Date of experience: 11/2024

Very good! I think it is slightly overpriced for what is offered, and with the high prices, I am surprised that breakfast was no included. Also, the wifi/router light in the room continued to blink brightly in the dark room, so you should consider covering the blinking light or offer blindfolds to guests.

Dear Zelaya,
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to express your experience and assessment. We have made the necessary corrections related to your comment and we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and that you continue enjoying our facilities With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Matt Bullard
Family
60-69 years
Reviewed: 1 year ago (30/11/2024)
Date of experience: 11/2024

Beautiful

Dear Matt,
Is a great place to be expected as it is there and fulfilled with our expectations. Agradecemos will take the time to express our experience and value, we hope to hold on to our sights in Quinta Real Oaxaca, to be able to attend and enjoy our new installations with Gran Placer. The offer is exonerated for inconveniences produced by an event
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Nicolas salcedo
Family
30-39 years
Reviewed: 1 year ago (30/11/2024)
Date of experience: 11/2024

Sobrevalorado, impersonal.

Apreciable Nicolas Salcedo
Gracias por tomarse el tiempo de escribir una reseña sobre nuestro hotel. Lamentamos que no supimos satisfacer sus expectativas.
Seguiremos trabajando en una mejora continua para la satisfacción de nuestros huéspedes, esperamos pronto nos visite de nuevo en Quinta Real Oaxaca, para seguir atendiéndolo en su casa lejos de casa para que disfrute de nuestras instalaciones y de nuestra maravillosa cuidad de Oaxaca
Con Gran placer la esperamos en su próxima visita
Frédéric Lejars
Director General
Quinta Real Oaxaca
No Public Name
Friends
40-49 years
Reviewed: 1 year ago (30/11/2024)
Date of experience: 11/2024

Amazing location/venue and incredibly unique. Very friendly staff and had a overall wonderful stay. Only downside was there was a convention (Cat) going on and the loudspeaker was quite loud when trying to relax by the pool.

Dear Guest,
Is a great place to be expected as it is there and fulfilled with our expectations. Agradecemos will take the time to express our experience and value, we hope to hold on to our sights in Quinta Real Oaxaca, to be able to attend and enjoy our new installations with Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By IVAN SALAS
Couple
50-59 years
Reviewed: 1 year ago (29/11/2024)
Date of experience: 11/2024

Muy bueno

Apreciable Huésped
Es un gran placer haberlo atendido como se merece. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerlo pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolo y que siga disfrutando de nuestras instalaciones
Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Bunel Doris
Group
Reviewed: 1 year ago (28/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Cher client

Merci beaucoup d'avoir pris le temps et de partager votre expérience lors de votre séjour chez nous.
Nous prenons vos avis au sérieux et travaillons sur les domaines d'opportunité que vous mentionnez, notamment dans la rapidité de service dans notre restaurant.
Nous espérons avoir votre visite à nouveau et répondre à vos attentes.
avec grand plaisir
Frédéric Lejars
Director General
Quinta Real OAXACA
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