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Public Reviews Score
94%

"Very satisfied"

Based on 8,762 reviews
:
No Public Name
Family
Reviewed: 1 year ago (03/02/2025)
Date of experience: 02/2025

Guest has not commented on review

Apreciable Huésped,
Es un gran placer haberlo atendido como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerlo pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolo y que siga disfrutando de nuestras tranquilas e históricas instalaciones Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca

By Jorge
Family
50-59 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 02/2025

No

Apreciable Jorge,

Gracias por tomarse el tiempo de escribir una reseña sobre nuestro hotel, lamentamos que no supimos satisfacer sus expectativas
Seguiremos trabajando de una mejora continua para la satisfacción de nuestros clientes y huéspedes, esperamos tenerlo pronto nos visite de nuevo en Quinta Real Oaxaca, para seguir atendiéndolo en su casa lejos de casa
Con Gran placer la esperamos en su próxima visita
Frédéric Lejars
Director General
Quinta Real Oaxaca

By Molly Ruberg
Family
30-39 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 02/2025

We had a great stay as a family of four

Dear Molly,
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you took the time to express your experience and assessment. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (03/02/2025)
Date of experience: 02/2025

Your hotel is ideally situated in the City Center making it very easy to walk to quality restaurants and major attractions. We also loved the ambience of staying in such a historically significant building. Also the staff working your front desk and concierge desk were outstanding--particularly Mikel. He really went above and beyond to make sure we had the best stay positive--including checking on my husband (who had a medical issue) on his day off.

Dear Guest
It is a great pleasure to have served you as you deserve and to have met your expectations. It is our commitment to serve and make our guests live a unique experience. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to enjoy our exclusive facilities with one of the best locations. With Pleasure.
Frédéric Lejars
General Manager Quinta Real Oaxaca
By Kelley
Family
20-29 years
Reviewed: 1 year ago (02/02/2025)
Date of experience: 02/2025

Wonderful

Dear Kelley,
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you took the time to express your experience and assessment. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Fernando López Fonta
Couple
50-59 years
Reviewed: 1 year ago (02/02/2025)
Date of experience: 02/2025

Baño pequeño y mal ambientado. Huele a cloaca. Pedí cambio de habitación y no me la dieron. Ruido por las tardes y noches de generador de puesto de tacos.
Muy caro para lo que ha sido la habitación.
En la web la foto no corresponde con la realidad.

Apreciable Fernando,
Es un gran placer haberlo atendido como se merece. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración,
pero lamentamos que no pudimos satisfacer sus expectativas
en las comodidades de nuestras habitaciones, estamos trabajando en dar las soluciones lo más pronto posible y así poder satisfacer a todos nuestros huéspedes. Esperamos tenerlo pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolo y que siga disfrutando de nuestras tranquilas e históricas instalaciones.
Con Gran Placer.
Frédéric Lejars
General manager
By Patrick MONTAGNE
Couple
60-69 years
Reviewed: 1 year ago (01/02/2025)
Date of experience: 02/2025

Dreamlike

Dear Patrick,
It is a great pleasure to have served you as you deserve and to have met your expectations. We appreciate that you took the time to express your experience and assessment. We hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and for you to continue enjoying our quiet and historic facilities. With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Myung hoon sung
Family
50-59 years
Reviewed: 1 year ago (31/01/2025)
Date of experience: 01/2025

Perfecto

Dear Myung Hoon Sung,
It is a great pleasure to have served you as you deserve and to meet your expectations. We appreciate that you took the time to express your experience and assessment, we hope to have you back with us soon at Quinta Real Oaxaca, to continue serving you and that you continue to enjoy our quiet and historic facilities With Great Pleasure.
Frédéric Lejars
General manager
Quinta Real Oaxaca
By Kalberg
Couple
60-69 years
Reviewed: 1 year ago (30/01/2025)
Date of experience: 01/2025

Todo estaba super bien!

Apreciable Sra, y Sr, Karlberg
Es un gran placer haberlos atendidos como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerlos pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolos y que siga disfrutando de nuestras tranquilas e históricas instalaciones Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
No Public Name
Friends
70-79 years
Reviewed: 1 year ago (30/01/2025)
Date of experience: 01/2025

Extraordinaria

Apreciable Sra, y Sr, García Manzano,
Es un gran placer haberlos atendidos como se merece y cumplir con sus expectativas. Agradecemos se tomará el tiempo para expresarnos su experiencia y valoración, esperamos tenerlos pronto de vuelta con nosotros en Quinta Real Oaxaca, para seguir atendiéndolos y que siga disfrutando de nuestras tranquilas e históricas instalaciones Con Gran Placer.
Frédéric Lejars
General manager
Quinta Real Oaxaca
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