Quinta Real Oaxaca hotel logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 8,763 reviews
:
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (19/12/2024)
Date of experience: 12/2024

Bad service. Didn't care about making our stay worthwhile

Dear Guest
Thank you very much for staying with us
We care a lot about making our guests' stay as pleasant as possible, so
we are sorry that we did not live up to your expectations, and I offer my most sincere apologies for any inconvenience that occurred.
We appreciate and take note of your comments, which will be followed up immediately.
We look forward to seeing you on your next visit
Frédéric Lejars
General Manager
Quinta Real Oaxaca
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (19/12/2024)
Date of experience: 12/2024

Muy buena

Estimado Sr. Del Valle, agradecemos su gentil preferencia por Quinta Real.
Estamos muy complacidos de saber que su estancia con nosotros resultó una agradable experiencia.
Esperamos muy pronto nos brinde la oportunidad de servirle nuevamente.
Con Gran Placer!
Ana Maria Contreras / Gerente de Servicio al Huésped
By Isela Garza
Couple
50-59 years
Reviewed: 1 year ago (17/12/2024)
Date of experience: 12/2024

Gracias por recibirnos con mi mascota ESAM eso permitió hacer mi viaje

Estimada Srita. Garza, agradecemos su gentil preferencia por Quinta Real durante su reciente visita a la ciudad de Oaxaca.
Es un placer haber contribuído a que su estancia fuera totalmente placentera.
Esperamos muy pronto tener la oportunidad de servirle nuevamente.
Sinceramente,.
Ana Maria Contreras / Gerente de Servicio al Huésped
By Rodrigo
Couple
20-29 years
Reviewed: 1 year ago (16/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Estimado Sr. Villarreal, agradecemos su gentil preferencia por Quinta Real durante su reciente visita a la ciudad de Oaxaca.
Estamos muy complacidos de saber que nuestros servicios estuvieron a la altura de sus expectativas, y que su estancia resultó una agradable experiencia.
Esperamos muy pronto nos brinde la oportunidad de recibirle nuevamente.
Con Gran Placer!
Ana Maria Contreras / Gerente de Servicio al Huésped
No Public Name
Family
60-69 years
Reviewed: 1 year ago (16/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear Guest, thank you for choosing Quinta Real during your recent visit to Oaxaca.
We are more than glad to know your stay was a pleasant experience.
We all look forward to welcoming you back in the near future.
Sincerely,
Ana Maria Contreras / Guest Service Manager
By Grubb
Group
60-69 years
Reviewed: 1 year ago (16/12/2024)
Date of experience: 12/2024

Wonderful

Dear Mr. Grubb, thank you for choosing Quinta Real during your recent visit to Oaxaca.
We are more than glad to know your stay was a pleasant experience.
We all look forward to welcoming you back in the near future.
Sincerely,
Ana Maria Contreras / Guest Service Manager
By Hao
Alone
Reviewed: 1 year ago (13/12/2024)
Date of experience: 12/2024

Good

Dear Mr. Hao, thank you for choosing Quinta Real during your recent visit to Oaxaca.
We have taken note of your comments and work on them on behalf of future guests.
We look forward to your returno visit.
Sincerely,
Ana Maria Contreras / Guest Service Manager
No Public Name
Group
60-69 years
Reviewed: 1 year ago (13/12/2024)
Date of experience: 12/2024

Very enjoyable. I would come back and recommend it to others

Dear Mr. Artis, thank you for choosing Quinta Real during your recent visit to Oaxaca.
We are very pleased to know that you enjoyed your stay.
We look forward to your returno visit.
Sincerely,
Ana Maria Contreras / Guest Service Manager
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (13/12/2024)
Date of experience: 12/2024

Nada más que en la regadera se salía el agua

Estimado Sr. Rincón, le agradecemos haberse tomado el tiempo para compartirnos sus comentarios relativos a su reciente estancia con nosotros.
Ya hemos dado seguimiento a sus observaciones en beneficio de futuros huéspedes.
Esperamos muy pronto tener la oportunidad de recibirle en esta "su casa, lejos de casa"
Con Gran Placer!
Ana María Contreras/ Gerente de Servicio al Huésped
By Driscoll
Family
50-59 years
Reviewed: 1 year ago (13/12/2024)
Date of experience: 12/2024

Highly recommend. A special place in a great location. Service amazing and very peaceful reteat. Bonus having a pool.

Dear Mr. Driscoll, thank you for choosing Quinta Real during your recent visit to Oaxaca.
We are more than glad to know your stay was a pleasant experience.
We all look forward to welcoming you back in the near future.
Sincerely,
Ana Maria Contreras / Guest Service Manager
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