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Public Reviews Score
92%

"Very satisfied"

Based on 1,385 reviews across 2 portals
:
By Sabine Ehrenzeller
Friends
60-69 years
Reviewed: 2 weeks ago (30/11/2025)
Date of experience: 11/2025

The hotel is beautiful, especially the garden.

Thank you for your kind words. We are delighted that the beauty of the garden stood out during your stay. We love to see our guests enjoying this place! We hope to welcome you back again soon.
By Sharon Spraggs
Couple
60-69 years
Reviewed: 3 weeks ago (25/11/2025)
Date of experience: 11/2025

Lovely dining room with beautiful lighting and felt very cosy on a cool evening with the log fires burning.

Thank you for your thoughtful feedback. We're delighted that you enjoyed the atmosphere of the dining room and that the warmth of the fires helped create a memorable evening.
By Charlotte
Couple
20-29 years
Reviewed: 3 weeks ago (22/11/2025)
Date of experience: 11/2025

Great food and very friendly service

Thank you for your kind words. We're thrilled that you enjoyed the food and the friendly service, it means a lot to our restaurant team. We hope having the pleasure to welcome you again.. see you soon!
By Petra Strassmann
Family
50-59 years
Reviewed: 2 months ago (22/10/2025)
Date of experience: 10/2025

We had very good food and the staff was extremely friendly.
The only thing which was not so good, the breakfast buffet was not ready at 7.30 h. We booked some tours and we had to leave early at 8.00 , we could‘nt enjoy the hole breakfast buffet and it tooks 20 minutes to get the coffee.

Thank you for your kind words about our food and team. We're sorry that the breakfast buffet was not fully ready when you needed to leave early. We understand how important timing is for guests with excursions and we'll make sure our morning service is more responsive for early departures.
We hope to have the pleasure to welcome you again for a flawless moment.
By Haggar
Couple
60-69 years
Reviewed: 2 months ago (18/10/2025)
Date of experience: 10/2025

Friendly staff, wonderful location, didn't feel as if had the real moroccan experience in dining though.

Thank you for your valuable feedback. We're glad you enjoyed the location and warmth of our team, and we appreciate your honesty regarding the dining experience. We'll take this into consideration as we continue refining our menus to bring an even more authentic Moroccan touch. We appreciate your wish to recommend our restaurant and hope to welcome you back for an even more enjoyable moment.
By Graham Gregson
Couple
50-59 years
Reviewed: 2 months ago (15/10/2025)
Date of experience: 10/2025

Very relaxing and enjoyable

Thank you for sharing your experience. We are happy to know that you had such a relaxing and enjoyable time with us. You're here at home, come back soon!
No Public Name
Couple
50-59 years
Reviewed: 2 months ago (02/10/2025)
Date of experience: 10/2025

We had a great stay. Very comfortable and perfect for our needs

Thank you so much for your kind words. We're delighted you found your stay comfortable and perfectly suited to your needs. We hope to welcome you back again soon.
By DHUICQUE GAILLOT
Family
40-49 years
Reviewed: 2 months ago (02/10/2025)
Date of experience: 10/2025

Cinquième séjour au sein de cet établissement qui est géré à la perfection. Je le recommande les yeux fermés.

Merci infiniment pour votre fidélité et votre confiance renouvelée. Savoir que vous nous recommandez les yeux fermés est la plus belle reconnaissance pour notre équipe ! Nous attendons votre retour prochain.
No Public Name
Couple
50-59 years
Reviewed: 4 months ago (05/08/2025)
Date of experience: 08/2025

Restaurant de grande qualité avec un grand choix de plats dans un décor agréable. Le service est irréprochable.

Merci infiniment pour vos mots élogieux. Nous sommes ravis que vous ayez apprécié la variété de nos plats, le cadre et la qualité du service. Votre satisfaction est notre plus belle récompense !
By LAURENT
Family
50-59 years
Reviewed: 4 months ago (05/08/2025)
Date of experience: 08/2025

Ambiance toujours chaleureuse et le personnel est au petit soin pour tout le monde, on ne manque vraiment de rien !

Merci infiniment pour ces mots si bienveillants. Votre ressenti reflète exactement ce que nous souhaitons offrir : une atmosphère chaleureuse et une attention sincère à chacun de nos visiteurs. Votre reconnaissance est notre plus belle récompense. Revenez-vite !
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