Public Reviews Score
92%

"Very satisfied"

Based on 1,046 reviews across 2 portals
:
By nadine mack
Couple
50-59 years
Reviewed: 6 years ago (11/07/2019)
Date of experience: 07/2019

personnel souriant et efficace

Chère Nadine, notre métier est de donner du bonheur et notre bonheur à nous est de vous savoir satisfaite. Votre appréciation nous va droit au cœur, et je vous en remercie ! Votre retour aux Jardins de la Médina n’aura d’égal que le plaisir de vous recevoir à nouveau. A bientôt !
By Jutta
Couple
60-69 years
Reviewed: 6 years ago (11/07/2019)
Date of experience: 07/2019

Sehr entspannende Zeit! Ich konnte genießen!

Dear friend, your delightful comment is so pleasant to read, thank you! I’m very happy you took the time to share your experience with us. Our staff is very attentive to your wishes and has taken great pleasure in satisfying them. Your return to the Jardins de la Médina will honour us. You are here at home. Thank you and see you soon!
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (09/07/2019)
Date of experience: 07/2019

A relaxing spa experience for us. We were treated to a wonderful couple experience of a hamman, body scrub , followed by a full body massage. Just what was needed after negotiating the souks!

What a pleasant comment, thank you! I’m delighted you have appreciated the exotic and deliciously scented setting of our new spa overlooking the Médina, as much as the relaxing and tonifying care. Our professional staff has had great pleasure looking after you. Your satisfaction is our greatest reward. Come back soon!
No Public Name
Alone
50-59 years
Reviewed: 6 years ago (06/07/2019)
Date of experience: 07/2019

Le petit déjeuner n’est pas à la hauteur d’un 5 Etoiles

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Il est parfois difficile de plaire à toutes et tous. Puis-je cependant préciser que nous offrons au petit déjeuner, 72 variétés (pains, fromages, jus, céréales, tagines, crêpes etc etc…) Je regrette que nous n’ayons pu répondre à toutes vos attentes. Peut-être aurons-nous le plaisir de vous accueillir à nouveau…
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (06/07/2019)
Date of experience: 07/2019

The hotel really is an oasis within the hustle and bustle of the Medina. The rooms are well appointed and our garden view room had 2 patios which was excellent and enabled us to keep in the shade at all times. The staff worked hard to please and it is evident that there is a family attitude amongst staff who readily cover for one another when needed. Well done man agent for creating this atmosphere. As non smokers and people affected by smoke, staff gave us tables which were away from the source of the problem and chef coped well with our food intolerances. We also enjoyed our electric bicycle ride to Marjorelle. Thank you.

We appreciate the time you took for thanking all of us for their help to make your stay with us, pleasant and trouble free. It has been a privilege to look after you. Giving happiness is our job and our happiness is to know that you are satisfied. Our best reward would be that you decide to come back!
By Saundra George
Friends
60-69 years
Reviewed: 6 years ago (30/06/2019)
Date of experience: 06/2019

the most relaxing experience I've ever had,

Dear Saundra, this is the most rewarding comment we could have, thank you! I’m delighted you have appreciated the exotic and delicious new wellness centre overlooking the Médina. Our professional staff has been honoured looking after you. Come back soon, this is your home!
No Public Name
60-69 years
Reviewed: 6 years ago (26/06/2019)
Date of experience: 06/2019

My daughter and I had a lovely day getting both a massage and Reiki treatments. We loved the hotel and the staff.

Dear friend, we are delighted by your kind and laudatory comment, thank you! The personnel of our wellness centre thank you for your appreciation, it rewards their work and their efforts. It has been a privilege to look after you, our greatest pleasure would be to welcome you and your daughter again. See you soon!
By Justine Lake
40-49 years
Reviewed: 6 years ago (26/06/2019)
Date of experience: 06/2019

I absolutely loved it and when I come back next year I will not be looking for another hotel. This has it all !!!

What a lovely comment, thank you so much Justine! There is no better reward for the efforts all of us do every day to be worthy of this house and of its guests. We can’t wait to welcome you again. There are so many things we would like to share with you. You are here at home, come back soon!
By Maria M Gomez
60-69 years
Reviewed: 6 years ago (25/06/2019)
Date of experience: 06/2019

Fantastic, restful and very enjoyable...

Thank you Maria! These few words are everything we want you to feel… This house unique and authentic seems to be conceived for pleasure and happiness, thank you for being sensitive to it! It has been a pleasure to look after you. Our greatest reward will be to welcome you again. Thank you, come back soon!
By MANAC'H
50-59 years
Reviewed: 6 years ago (24/06/2019)
Date of experience: 06/2019

Vestiaires trop petits. Salle de repos trop petite.

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Il est difficile de combler les désirs de tous nos clients et je le regrette. Cependant, la grande majorité des avis que nous recevons est très favorable et élogieuse. Ceci dit, votre remarque a bien été entendue et croyez-bien, a eu toute mon attention. J’espère néanmoins que vous avez apprécié les soins professionnels du personnel de notre centre bien-être.
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