Public Reviews Score
92%

"Very satisfied"

Based on 897 reviews across 2 portals
:
By Thorsten Hofmeister
Family
50-59 years
Reviewed: 5 years ago (15/08/2019)
Date of experience: 08/2019

Das gesamte Hotel und die Lage waren sehr schön. Obwohl wir im Hochsommer (August) da waren, war es im Hotel immer sehr angenehm. Die ganze Anlage ist wie aus einem Märchen mit den Vögeln und dem sehr gepflegten Garten. Der Service und die Mitarbeiter sind stets sehr freundlich und aufmerksam. Das Frühstücksbuffet ist sehr gut und reichhaltig.

What an amazing comment, thank you! Thank you also for taking the time to share here your memorable experience in this beautiful region. Your satisfaction is touching my heart, it is the best reward for the efforts all of us do every day to be worthy of this house and of its guests. Your recommendation honours us. It has been a pleasure to look after your comfort and your well-being, we can’t wait for your return to share another moment of happiness. This is your home, see you soon!
No Public Name
Couple
30-39 years
Reviewed: 5 years ago (02/08/2019)
Date of experience: 07/2019

Je me suis senti à l'aise, et détendu

Quel plaisant commentaire, merci ! Je suis heureux que vous ayez apprécié les soins relaxants et tonifiants de notre personnel qualifié qui a eu grand plaisir à prendre soin de votre confort et votre bien-être. Votre satisfaction est notre plus belle récompense. Revenez-vite !
No Public Name
Couple
20-29 years
Reviewed: 5 years ago (01/08/2019)
Date of experience: 07/2019

Tout était parfait ! Merci.

Je vous remercie chaleureusement pour votre commentaire. Ce fut un plaisir d’avoir fait de ce moment, une belle et mémorable expérience. Vous êtes ici chez vous, revenez-vite, nous avons encore beaucoup de choses à vous faire découvrir !
By Michaud
Couple
40-49 years
Reviewed: 5 years ago (24/07/2019)
Date of experience: 07/2019

Parfaite. Un moment de détente exceptionnel.

Je vous remercie chaleureusement de votre commentaire. Je suis ravi que notre Centre Bien-Etre fut le lieu paisible et délicieusement parfumé d’une expérience mémorable. Notre personnel qualifié a pris grand plaisir à prendre soin de vous et vous remercie de votre appréciation. Nous avons été très heureux de vous accueillir et nous espérons vous revoir bientôt !
No Public Name
Friends
40-49 years
Reviewed: 5 years ago (19/07/2019)
Date of experience: 07/2019

This was a really lovely experience which left me feeling relaxed and my skin looking and feeling amazing, thank you.

What a pleasant comment that goes straight to my heart! I’m delighted you have appreciated the exotic and deliciously scented setting of our wellness centre on the terrace, as much as the relaxing and tonifying care you receive. Our professional staff has had great pleasure looking after you. Your satisfaction is their greatest reward. Come back soon!
By nadine mack
Couple
50-59 years
Reviewed: 5 years ago (11/07/2019)
Date of experience: 07/2019

personnel souriant et efficace

Chère Nadine, notre métier est de donner du bonheur et notre bonheur à nous est de vous savoir satisfaite. Votre appréciation nous va droit au cœur, et je vous en remercie ! Votre retour aux Jardins de la Médina n’aura d’égal que le plaisir de vous recevoir à nouveau. A bientôt !
By Jutta
Couple
60-69 years
Reviewed: 5 years ago (11/07/2019)
Date of experience: 07/2019

Sehr entspannende Zeit! Ich konnte genießen!

Dear friend, your delightful comment is so pleasant to read, thank you! I’m very happy you took the time to share your experience with us. Our staff is very attentive to your wishes and has taken great pleasure in satisfying them. Your return to the Jardins de la Médina will honour us. You are here at home. Thank you and see you soon!
No Public Name
Couple
40-49 years
Reviewed: 5 years ago (09/07/2019)
Date of experience: 07/2019

A relaxing spa experience for us. We were treated to a wonderful couple experience of a hamman, body scrub , followed by a full body massage. Just what was needed after negotiating the souks!

What a pleasant comment, thank you! I’m delighted you have appreciated the exotic and deliciously scented setting of our new spa overlooking the Médina, as much as the relaxing and tonifying care. Our professional staff has had great pleasure looking after you. Your satisfaction is our greatest reward. Come back soon!
No Public Name
Alone
50-59 years
Reviewed: 5 years ago (06/07/2019)
Date of experience: 07/2019

Le petit déjeuner n’est pas à la hauteur d’un 5 Etoiles

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Il est parfois difficile de plaire à toutes et tous. Puis-je cependant préciser que nous offrons au petit déjeuner, 72 variétés (pains, fromages, jus, céréales, tagines, crêpes etc etc…) Je regrette que nous n’ayons pu répondre à toutes vos attentes. Peut-être aurons-nous le plaisir de vous accueillir à nouveau…
No Public Name
Couple
60-69 years
Reviewed: 5 years ago (06/07/2019)
Date of experience: 07/2019

The hotel really is an oasis within the hustle and bustle of the Medina. The rooms are well appointed and our garden view room had 2 patios which was excellent and enabled us to keep in the shade at all times. The staff worked hard to please and it is evident that there is a family attitude amongst staff who readily cover for one another when needed. Well done man agent for creating this atmosphere. As non smokers and people affected by smoke, staff gave us tables which were away from the source of the problem and chef coped well with our food intolerances. We also enjoyed our electric bicycle ride to Marjorelle. Thank you.

We appreciate the time you took for thanking all of us for their help to make your stay with us, pleasant and trouble free. It has been a privilege to look after you. Giving happiness is our job and our happiness is to know that you are satisfied. Our best reward would be that you decide to come back!
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