Public Reviews Score
92%

"Très satisfait"

Basé sur 837 avis sur 2 portail(s)
:
De Jutta
Couple
60-69 ans
Commenté: il y a 5 ans (11/07/2019)
Date d'expérience: 07/2019

Sehr entspannende Zeit! Ich konnte genießen!

Dear friend, your delightful comment is so pleasant to read, thank you! I’m very happy you took the time to share your experience with us. Our staff is very attentive to your wishes and has taken great pleasure in satisfying them. Your return to the Jardins de la Médina will honour us. You are here at home. Thank you and see you soon!
Pas de nom public
Couple
40-49 ans
Commenté: il y a 5 ans (09/07/2019)
Date d'expérience: 07/2019

A relaxing spa experience for us. We were treated to a wonderful couple experience of a hamman, body scrub , followed by a full body massage. Just what was needed after negotiating the souks!

What a pleasant comment, thank you! I’m delighted you have appreciated the exotic and deliciously scented setting of our new spa overlooking the Médina, as much as the relaxing and tonifying care. Our professional staff has had great pleasure looking after you. Your satisfaction is our greatest reward. Come back soon!
Pas de nom public
Seul
50-59 ans
Commenté: il y a 5 ans (06/07/2019)
Date d'expérience: 07/2019

Le petit déjeuner n’est pas à la hauteur d’un 5 Etoiles

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Il est parfois difficile de plaire à toutes et tous. Puis-je cependant préciser que nous offrons au petit déjeuner, 72 variétés (pains, fromages, jus, céréales, tagines, crêpes etc etc…) Je regrette que nous n’ayons pu répondre à toutes vos attentes. Peut-être aurons-nous le plaisir de vous accueillir à nouveau…
Pas de nom public
Couple
60-69 ans
Commenté: il y a 5 ans (06/07/2019)
Date d'expérience: 07/2019

The hotel really is an oasis within the hustle and bustle of the Medina. The rooms are well appointed and our garden view room had 2 patios which was excellent and enabled us to keep in the shade at all times. The staff worked hard to please and it is evident that there is a family attitude amongst staff who readily cover for one another when needed. Well done man agent for creating this atmosphere. As non smokers and people affected by smoke, staff gave us tables which were away from the source of the problem and chef coped well with our food intolerances. We also enjoyed our electric bicycle ride to Marjorelle. Thank you.

We appreciate the time you took for thanking all of us for their help to make your stay with us, pleasant and trouble free. It has been a privilege to look after you. Giving happiness is our job and our happiness is to know that you are satisfied. Our best reward would be that you decide to come back!
De Saundra George
Amis
60-69 ans
Commenté: il y a 5 ans (30/06/2019)
Date d'expérience: 06/2019

the most relaxing experience I've ever had,

Dear Saundra, this is the most rewarding comment we could have, thank you! I’m delighted you have appreciated the exotic and delicious new wellness centre overlooking the Médina. Our professional staff has been honoured looking after you. Come back soon, this is your home!
Pas de nom public
60-69 ans
Commenté: il y a 5 ans (26/06/2019)
Date d'expérience: 06/2019

My daughter and I had a lovely day getting both a massage and Reiki treatments. We loved the hotel and the staff.

Dear friend, we are delighted by your kind and laudatory comment, thank you! The personnel of our wellness centre thank you for your appreciation, it rewards their work and their efforts. It has been a privilege to look after you, our greatest pleasure would be to welcome you and your daughter again. See you soon!
De Justine Lake
40-49 ans
Commenté: il y a 5 ans (26/06/2019)
Date d'expérience: 06/2019

I absolutely loved it and when I come back next year I will not be looking for another hotel. This has it all !!!

What a lovely comment, thank you so much Justine! There is no better reward for the efforts all of us do every day to be worthy of this house and of its guests. We can’t wait to welcome you again. There are so many things we would like to share with you. You are here at home, come back soon!
De Maria M Gomez
60-69 ans
Commenté: il y a 5 ans (25/06/2019)
Date d'expérience: 06/2019

Fantastic, restful and very enjoyable...

Thank you Maria! These few words are everything we want you to feel… This house unique and authentic seems to be conceived for pleasure and happiness, thank you for being sensitive to it! It has been a pleasure to look after you. Our greatest reward will be to welcome you again. Thank you, come back soon!
De MANAC'H
50-59 ans
Commenté: il y a 5 ans (24/06/2019)
Date d'expérience: 06/2019

Vestiaires trop petits. Salle de repos trop petite.

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Il est difficile de combler les désirs de tous nos clients et je le regrette. Cependant, la grande majorité des avis que nous recevons est très favorable et élogieuse. Ceci dit, votre remarque a bien été entendue et croyez-bien, a eu toute mon attention. J’espère néanmoins que vous avez apprécié les soins professionnels du personnel de notre centre bien-être.
Pas de nom public
50-59 ans
Commenté: il y a 5 ans (22/06/2019)
Date d'expérience: 06/2019

Accueil agréable
Personnel respectueux et serviable
Petit déjeuner de qualité avec beaucoup de choix
Cadre très joli et soigné, jardin rafraîchissant avec chant des oiseaux
Chambre spacieuse avec balcon
Séjour très apprécié

Je vous remercie d’avoir pris le temps de partager ici, avec enthousiasme, votre séjour dans cette demeure authentique et unique. Je suis heureux que vous ayez apprécié notre riad au cœur d’une oasis de verdure luxuriante, à quelques minutes de la tumultueuse Médina. Notre personnel a été ravi de veiller sur vous, merci d’y avoir été sensible. Votre visite nous a honoré, votre retour sera notre ultime récompense. Vous êtes ici chez vous, à bientôt !
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